[Fix my robot](https://robotsforthat.com/fix/) / [Bissell robot vacuum](https://robotsforthat.com/guides/bissell-robot-vacuum-error-codes/) / SmartClean E4 or E5 ● Checked Nov 4, 2026 From Bissell support Bissell error E4 E5 # Bissell robot vacuum "SmartClean E4 or E5" (E4, E5): what it means and the fix Steps **3** Tools **None** Parts None Works for Bissell SpinWave (2859, 3115 and 2931 families), EV675 (2503), SmartClean (1605) and DigiPro (2142) robots. Short answer Shown on the SmartClean display. **What it means:** The robot was lifted off the floor, or the floor is too dark for its sensors. **Quick fix:** Clean the sensors on the bottom of the robot. ## Fix it in 3 steps - Clean the sensors on the bottom of the robot. Done? - Set it back on the floor with both wheels touching properly. Done? - If the floor is too dark, use the invisible wall to keep the robot off that flooring. Did it work? **Fixed when:** The robot detects the fix and the error clears. Great, it is fixed. Bookmark this page in case it comes back. **Still showing SmartClean E4 or E5?** The error shows on light floor with clean sensors. Contact Bissell. Contact Bissell support. Have the serial number ready: Model number is on the label on the underside of the robot.. Warranty: EV675: 1 year limited warranty per Bissell's product page. Check the warranty guide for your model.. [Bissell support →](https://support.bissell.com/) ## Parts that fix this [Wheel For Bissell robot vacuum on Amazon Check price →](https://www.amazon.com/s?k=Bissell%20robot%20vacuum%20replacement%20wheel&tag=robotsforthatai-20) Check the part fits your model. Affiliate links: we may earn a commission at no cost to you. ## Why it happens - Robot lifted off the floor - Floor color too dark - Dirty bottom sensors ## Other Bissell robot vacuum errors [1 beep SpinWave 1 beep, flashing red ›](https://robotsforthat.com/fix/bissell-robot-error-spinwave-1-beep-red-blinking/)[1 beep SpinWave wheel stuck ›](https://robotsforthat.com/fix/bissell-robot-error-spinwave-1-beep-solid-red/)[1 beep SpinWave water pump failure ›](https://robotsforthat.com/fix/bissell-robot-error-spinwave-1-beep-white-blinking/)[2 beeps SpinWave side brushes stuck ›](https://robotsforthat.com/fix/bissell-robot-error-spinwave-2-beeps-solid-red/)[2 beeps SpinWave bumper stuck or trapped ›](https://robotsforthat.com/fix/bissell-robot-error-spinwave-2-beeps-white-blinking/)[2 beeps SpinWave trapped on carpet in mop mode ›](https://robotsforthat.com/fix/bissell-robot-error-spinwave-2-beeps-red-white/)[3 beeps SpinWave front caster error ›](https://robotsforthat.com/fix/bissell-robot-error-spinwave-3-beeps-red-blinking/)[3 beeps SpinWave roller brush stuck ›](https://robotsforthat.com/fix/bissell-robot-error-spinwave-3-beeps-solid-red/)[3 beeps SpinWave low water ›](https://robotsforthat.com/fix/bissell-robot-error-spinwave-3-beeps-red-white/)[3 beeps SpinWave tank motor failure ›](https://robotsforthat.com/fix/bissell-robot-error-spinwave-3-beeps-white-blinking/)[EV675 flashing red ›](https://robotsforthat.com/fix/bissell-robot-error-ev675-flashing-red/)[EV675 solid red, 3 beeps ›](https://robotsforthat.com/fix/bissell-robot-error-ev675-solid-red-3-beeps/)[EV675 breathing blue ›](https://robotsforthat.com/fix/bissell-robot-error-ev675-breathing-blue/)[E1 SmartClean E1 ›](https://robotsforthat.com/fix/bissell-robot-error-smartclean-e1/)[E2 SmartClean E2 ›](https://robotsforthat.com/fix/bissell-robot-error-smartclean-e2/)[E3 SmartClean E3 ›](https://robotsforthat.com/fix/bissell-robot-error-smartclean-e3/)[E6 SmartClean E6 ›](https://robotsforthat.com/fix/bissell-robot-error-smartclean-e6/)[Lo SmartClean Lo ›](https://robotsforthat.com/fix/bissell-robot-error-smartclean-lo/)[E5 DigiPro E5 ›](https://robotsforthat.com/fix/bissell-robot-error-digipro-e5/)[All 21 Bissell robot vacuum codes →](https://robotsforthat.com/guides/bissell-robot-vacuum-error-codes/) ## Keeps happening? Compare before you replace [Bissell FlexClean FurForce 2-in-1 Vac and Mop Robot $600 · Pet hair robot with a tangle free brush and bagless dock](https://robotsforthat.com/robot/bissell-flexclean-furforce/)[Check price on Amazon →](https://www.amazon.com/s?k=Bissell+FlexClean+FurForce+Robot) [Dreame D20 Plus $310 · Budget LiDAR robot with a tangle resistant dual brush and a 5 L bag dock](https://robotsforthat.com/robot/dreame-d20-plus/)[Check price on Amazon →](https://www.amazon.com/dp/B0F3C3XM68?tag=robotsforthatai-20) [Bissell FlexClean FurForce 2-in-1 Vac and Mop Robot vs TP-Link Tapo RV50 Pro Omni Point by point](https://robotsforthat.com/vs/bissell-flexclean-furforce-vs-tp-link-tapo-rv50-pro-omni/) **Own a Bissell? Keep it running.** Add it to My Robots. See fixes for your exact model, get an email when parts are due, and ask us to find a repair if it breaks. Free · no password [Add my robot](https://robotsforthat.com/my/?add=1) ## Questions owners ask Why does my Bissell robot show E5? The floor is too dark for its sensors, or it was lifted. Move it off the dark floor and use the invisible wall to block that area. ## Sources - [Bissell: Error codes how to videos, SmartClean robotic vacuum](https://www.bissell.com/smartclean-multi-surface-robotic-vacuum-1605/error-codes-how-to-videos-smartclean-robotic-vacuum) - [Bissell SmartClean 1605 user guide (PDF)](https://cdn.shopify.com/s/files/1/0642/2711/5050/files/Bissell-1605-Manual.pdf) - [Bissell SpinWave robot user guide, model 2931N (PDF, European edition hosted by Leroy Merlin)](https://assets.leroymerlin.es/is/content/lmes/84631764-0250m-es/robot-aspirador-bissell-spinwave.pdf) Black Friday is Nov 27 Get the Black Friday prices on robot vacuums, mowers, pool robots, 3D printers and kits the day they drop We check prices every morning and compare them with each model's 2026 low. 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