[Fix my robot](https://robotsforthat.com/fix/) / [Dreame robot mower](https://robotsforthat.com/guides/dreame-robot-mower-error-codes/) / Positioning failed
● Checked Nov 12, 2026 From Dreame support

Dreame robot mower

# Dreame robot mower "Positioning failed": what it means and the fix

Steps **3**

Tools **None**

Parts None

Works for Dreame A2 and A3 AWD series (A3 AWD 1000, A3 AWD Pro 2500 and 3500).

Short answer
**What it means:** When a task started, the mower could not work out where it is. The LiDAR may be blocked.

**Quick fix:** Check that nothing is blocking the LiDAR.

## Fix it in 3 steps

- Check that nothing is blocking the LiDAR. Done?
- Move the robot by hand to a flat, open place inside the map and try again. Done?
- If it still fails, dock the robot in the station and start the task from there. Did it work?

**Fixed when:** The task starts.

Great, it is fixed. Bookmark this page in case it comes back.

**Still showing Positioning failed?**

The message keeps coming back after a restart. Contact Dreame after-sales service through support.dreametech.com, or the aftersales@dreame.tech address in the manual, with your serial number and a photo or video of the problem. Contact Dreame support. [Dreame support →](https://support.dreametech.com/hc/en-us)

## Parts that fix this

[Charging dock For Dreame robot mower on Amazon Check price →](https://www.amazon.com/s?k=Dreame%20robot%20mower%20charging%20dock&tag=robotsforthatai-20) Check the part fits your model. Affiliate links: we may earn a commission at no cost to you.

## Why it happens

- LiDAR blocked or dirty
- Mower in a spot it cannot recognize

## Other Dreame robot mower errors

[The robot is not connected to the app ›](https://robotsforthat.com/fix/dreame-mower-not-connected-to-app/)[Robot lifted ›](https://robotsforthat.com/fix/dreame-mower-robot-lifted/)[Robot tilted ›](https://robotsforthat.com/fix/dreame-mower-robot-tilted/)[Robot trapped ›](https://robotsforthat.com/fix/dreame-mower-robot-trapped/)[Wheel error ›](https://robotsforthat.com/fix/dreame-mower-wheel-error/)[Blade disc can't rotate ›](https://robotsforthat.com/fix/dreame-mower-blade-disc-cant-rotate/)[The blade disc fails to move up or down ›](https://robotsforthat.com/fix/dreame-mower-blade-disc-height-error/)[The blade disc cannot move to the side ›](https://robotsforthat.com/fix/dreame-mower-blade-disc-cannot-move-sideways/)[Bumper error ›](https://robotsforthat.com/fix/dreame-mower-bumper-error/)[Charging error Charging error ›](https://robotsforthat.com/fix/dreame-mower-charging-error/)[Battery temperature too high ›](https://robotsforthat.com/fix/dreame-mower-battery-temperature-too-high/)[Battery temperature is high ›](https://robotsforthat.com/fix/dreame-mower-battery-temperature-high/)[Battery temperature is low ›](https://robotsforthat.com/fix/dreame-mower-battery-temperature-low/)[LiDAR is blocked ›](https://robotsforthat.com/fix/dreame-mower-lidar-blocked/)[LiDAR malfunction ›](https://robotsforthat.com/fix/dreame-mower-lidar-malfunction/)[LiDAR is dirty ›](https://robotsforthat.com/fix/dreame-mower-lidar-dirty/)[LiDAR temperature is high ›](https://robotsforthat.com/fix/dreame-mower-lidar-temperature-high/)[LiDAR temperature is too high ›](https://robotsforthat.com/fix/dreame-mower-lidar-temperature-too-high/)[Robot is lost ›](https://robotsforthat.com/fix/dreame-mower-robot-is-lost/)[The robot is in the no-go zone ›](https://robotsforthat.com/fix/dreame-mower-in-no-go-zone/)[The robot is outside the map ›](https://robotsforthat.com/fix/dreame-mower-outside-the-map/)[Emergency stop is activated ›](https://robotsforthat.com/fix/dreame-mower-emergency-stop-activated/)[Low battery ›](https://robotsforthat.com/fix/dreame-mower-low-battery/)[The robot is away from the map. Risk of being stolen ›](https://robotsforthat.com/fix/dreame-mower-away-from-map-theft-alarm/)[Failed to return to the charging station ›](https://robotsforthat.com/fix/dreame-mower-failed-to-return-to-station/)[Failed to dock in the charging station ›](https://robotsforthat.com/fix/dreame-mower-failed-to-dock/)[Insufficient space for turning in front of the station ›](https://robotsforthat.com/fix/dreame-mower-insufficient-turning-space/)[Path obstructed ›](https://robotsforthat.com/fix/dreame-mower-path-obstructed/)[There is an issue with the front camera ›](https://robotsforthat.com/fix/dreame-mower-front-camera-issue/)[Boundary detection error occurs during Auto-Mapping ›](https://robotsforthat.com/fix/dreame-mower-auto-mapping-boundary-error/)[Abnormal vibration ›](https://robotsforthat.com/fix/dreame-mower-abnormal-vibration/)[All 35 Dreame robot mower codes →](https://robotsforthat.com/guides/dreame-robot-mower-error-codes/)

## Keeps happening? Compare before you replace

[Dreame A3 AWD 1000 $1,400 · LiDAR AWD mower for quarter acre hilly yards, no RTK](https://robotsforthat.com/robot/dreame-a3-awd-1000/)[Check price on Amazon →](https://www.amazon.com/dp/B0H3V799KT?tag=robotsforthatai-20)

[Dreame A3 AWD Pro 2500 $1,700 · LiDAR and vision AWD mower, no RTK, for hilly 0.62 acre lawns](https://robotsforthat.com/robot/dreame-a3-awd-pro-2500/)[Check price on Amazon →](https://www.amazon.com/dp/B0GT5CBH8H?tag=robotsforthatai-20)

[Dreame A3 AWD 1000 vs Mammotion YUKA mini 2 1000H Point by point](https://robotsforthat.com/vs/dreame-a3-awd-1000-vs-mammotion-yuka-mini-2-1000h/)

**Own a Dreame? Keep it running.** Add it to My Robots. See fixes for your exact model, get an email when parts are due, and ask us to find a repair if it breaks. Free · no password

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## Sources

- [Dreame: Roboticmower A2 user manual (English), troubleshooting table](https://dreametech.zendesk.com/hc/en-us/article_attachments/51923726035353)
- [Dreame: Roboticmower A3 AWD user manual (MXXA7300 series), troubleshooting table](https://www.mediaexpert.pl/products/files/10/10137983/Instrukcja-obslugi-Robot-koszacy-DREAME-A3-AWD.pdf)

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