[Fix my robot](https://robotsforthat.com/fix/) / [MOVA LiDAX](https://robotsforthat.com/guides/mova-lidax-error-codes/) / Robot lifted ● Checked Nov 12, 2026 From MOVA support MOVA LiDAX # MOVA LiDAX "Robot lifted": what it means and the fix Steps **3** Tools **None** Parts None Works for MOVA LiDAX Ultra (800 to 2000), LiDAX Ultra AWD (1000 to 3000 AWD) and LiDAX Pro 800. Short answer **What it means:** A wheel has lost contact with the ground, so the mower stops for safety until you unlock it. **Quick fix:** Put the robot back on flat ground. ## Fix it in 3 steps - Put the robot back on flat ground. Done? - Enter the PIN code on the robot and confirm. On the LiDAX Pro 800 there is no PIN step. Press OK twice on the control panel instead. Done? - Keep the ground even where the mower works. MOVA lists the tallest object it can cross as 4 cm (1.6 in) on the LiDAX Ultra and Pro 800, and 6 cm (2.4 in) on the LiDAX Ultra AWD. Did it work? **Fixed when:** The mower accepts the unlock and can resume. Great, it is fixed. Bookmark this page in case it comes back. **Still showing Robot lifted?** The message keeps coming back after a restart. Contact MOVA after-sales service: in the US call +1 (888) 308-6159, 9 AM to 6 PM EST every day, or email support@mova-tech.com. Warranty: 3 years on the mower, 2 years on the battery pack, per MOVA US. [MOVA support →](https://us.mova.tech/pages/contact-us) ## Parts that fix this [Wheel For MOVA LiDAX on Amazon Check price →](https://www.amazon.com/s?k=MOVA%20LiDAX%20replacement%20wheel&tag=robotsforthatai-20) Check the part fits your model. Affiliate links: we may earn a commission at no cost to you. ## Why it happens - Mower picked up while working - A wheel off the ground on uneven terrain or a tall object ## Other MOVA LiDAX errors [The robot is not connected to the app ›](https://robotsforthat.com/fix/mova-lidax-not-connected-to-app/)[Failed to connect to Wi-Fi ›](https://robotsforthat.com/fix/mova-lidax-failed-to-connect-to-wifi/)[Robot tilted ›](https://robotsforthat.com/fix/mova-lidax-robot-tilted/)[Robot trapped ›](https://robotsforthat.com/fix/mova-lidax-robot-trapped/)[Left/right rear wheel error ›](https://robotsforthat.com/fix/mova-lidax-rear-wheel-error/)[Drive wheels error ›](https://robotsforthat.com/fix/mova-lidax-drive-wheels-error/)[Blade disc can't rotate ›](https://robotsforthat.com/fix/mova-lidax-blade-disc-cant-rotate/)[The blade disc fails to move up or down ›](https://robotsforthat.com/fix/mova-lidax-blade-disc-fails-to-move-up-or-down/)[The blade disc cannot move to the side ›](https://robotsforthat.com/fix/mova-lidax-blade-disc-cannot-move-to-the-side/)[Bumper error ›](https://robotsforthat.com/fix/mova-lidax-bumper-error/)[Charging error Charging error ›](https://robotsforthat.com/fix/mova-lidax-charging-error/)[Battery temperature too high ›](https://robotsforthat.com/fix/mova-lidax-battery-temperature-too-high/)[Battery temperature is high ›](https://robotsforthat.com/fix/mova-lidax-battery-temperature-is-high/)[Battery temperature is low ›](https://robotsforthat.com/fix/mova-lidax-battery-temperature-is-low/)[The robot shuts down on the spot ›](https://robotsforthat.com/fix/mova-lidax-robot-shuts-down-on-the-spot/)[The robot pauses tasks and auto-returns to the station ›](https://robotsforthat.com/fix/mova-lidax-robot-pauses-and-returns-to-station/)[The robot is in the station but does not charge ›](https://robotsforthat.com/fix/mova-lidax-in-station-but-does-not-charge/)[LiDAR is blocked ›](https://robotsforthat.com/fix/mova-lidax-lidar-is-blocked/)[LiDAR malfunction ›](https://robotsforthat.com/fix/mova-lidax-lidar-malfunction/)[LiDAR is dirty ›](https://robotsforthat.com/fix/mova-lidax-lidar-is-dirty/)[LiDAR temperature is high ›](https://robotsforthat.com/fix/mova-lidax-lidar-temperature-is-high/)[LiDAR temperature is too high ›](https://robotsforthat.com/fix/mova-lidax-lidar-temperature-is-too-high/)[Robot is lost ›](https://robotsforthat.com/fix/mova-lidax-robot-is-lost/)[Sensor error ›](https://robotsforthat.com/fix/mova-lidax-sensor-error/)[The robot is in the no-go zone ›](https://robotsforthat.com/fix/mova-lidax-robot-in-no-go-zone/)[The robot is outside the map ›](https://robotsforthat.com/fix/mova-lidax-robot-outside-the-map/)[Emergency stop is activated ›](https://robotsforthat.com/fix/mova-lidax-emergency-stop-activated/)[The robot is away from the map. Risk of being stolen ›](https://robotsforthat.com/fix/mova-lidax-away-from-map-risk-of-being-stolen/)[Failed to return to the charging station ›](https://robotsforthat.com/fix/mova-lidax-failed-to-return-to-station/)[Failed to dock in the charging station ›](https://robotsforthat.com/fix/mova-lidax-failed-to-dock/)[Positioning failed ›](https://robotsforthat.com/fix/mova-lidax-positioning-failed/)[Insufficient space for turning in front of the station ›](https://robotsforthat.com/fix/mova-lidax-insufficient-space-in-front-of-station/)[Path obstructed ›](https://robotsforthat.com/fix/mova-lidax-path-obstructed/)[The front camera is dirty ›](https://robotsforthat.com/fix/mova-lidax-front-camera-is-dirty/)[There is an issue with the front camera ›](https://robotsforthat.com/fix/mova-lidax-issue-with-front-camera/)[Front camera blocked ›](https://robotsforthat.com/fix/mova-lidax-front-camera-blocked/)[Boundary detection error occurs during Auto-Mapping ›](https://robotsforthat.com/fix/mova-lidax-boundary-detection-error-auto-mapping/)[The robot vibrates abnormally while mowing ›](https://robotsforthat.com/fix/mova-lidax-robot-vibrates-abnormally/)[All 40 MOVA LiDAX codes →](https://robotsforthat.com/guides/mova-lidax-error-codes/) ## Keeps happening? Compare before you replace [MOVA LiDAX Ultra 3000 AWD $2,399 · Premium LiDAR and vision AWD mower for 0.75 acre with slopes](https://robotsforthat.com/robot/mova-lidax-ultra-3000-awd/)[Check price on Amazon →](https://www.amazon.com/dp/B0GGR6NJBK?tag=robotsforthatai-20) [MOVA LiDAX Ultra 1000 $1,049 · LiDAR mower with no RTK antenna for flat yards up to 0.25 acre](https://robotsforthat.com/robot/mova-lidax-ultra-1000/)[Check price on Amazon →](https://www.amazon.com/dp/B0G3CMJ78Q?tag=robotsforthatai-20) [MOVA LiDAX Ultra 3000 AWD vs Segway Navimow H220 Point by point](https://robotsforthat.com/vs/mova-lidax-ultra-3000-awd-vs-segway-navimow-h220/) **Own a MOVA? Keep it running.** Add it to My Robots. See fixes for your exact model, get an email when parts are due, and ask us to find a repair if it breaks. Free · no password [Add my robot](https://robotsforthat.com/my/?add=1) ## Questions owners ask How do I unlock a MOVA LiDAX after Robot lifted? Put it back on flat ground, then enter the PIN on the robot and confirm. On the LiDAX Pro 800, press OK twice instead. ## Sources - [MOVA: LiDAX Ultra 800, 1000, 1200, 1600 and 2000 user manual, troubleshooting table](https://cdn.shopify.com/s/files/1/0705/8564/7324/files/MOVA_LiDAX_Ultra_user_manual_global_EN.pdf?v=1769486205) - [MOVA: LiDAX Ultra AWD user manual (1000, 1600 and 2000 AWD), troubleshooting table](https://cdn.shopify.com/s/files/1/0708/9671/3967/files/MOVA_LiDAX_Ultra_AWD_user_manual_EN.pdf?v=1773827436) - [MOVA: LiDAX Pro 800 user manual (MXXM1200), troubleshooting table](https://cdn.shopify.com/s/files/1/0712/8245/8860/files/YC2611_MOVA_LiDAX_Pro_MANUAL-EN.pdf?v=1783916141) Black Friday is Nov 27 Get the Black Friday prices on robot vacuums, mowers, pool robots, 3D printers and kits the day they drop We check prices every morning and compare them with each model's 2026 low. One email when real deals land, plus our 5 minute Friday roundup. Unsubscribe anytime. 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