[Fix my robot](https://robotsforthat.com/fix/) / [Pudu BellaBot](https://robotsforthat.com/guides/pudu-bellabot-error-messages/) / Charging failure
● Checked Nov 9, 2026 From Pudu support

Pudu BellaBot

# Pudu BellaBot "Charging failure": what it means and the fix

Steps **4**

Tools **None**

Parts None

Works for Pudu BellaBot (BL100, BL101, BL110) and BellaBot Pro delivery robots.

Short answer
**What it means:** The robot does not charge.

**Quick fix:** Open the battery box rear cover and check the battery is installed properly.

## Fix it in 4 steps

- Open the battery box rear cover and check the battery is installed properly. Done?
- Check the key switch is set to ON. Done?
- Check the rear cover is fitted properly. Done?
- Check the charger indicator. If it is off, the charger may be damaged. Did it work?

**Fixed when:** The robot shows it is charging.

Great, it is fixed. Bookmark this page in case it comes back.

**Still showing Charging failure?**

The charger looks damaged or the robot still will not charge. Contact your local Pudu distributor, or Pudu technical service at techservice@pudutech.com. Contact Pudu support at +86 755-86952935. Warranty: Varies by component; see the warranty card. [Pudu support →](https://academy.pudutech.com/en/docs/bei-la-Pro-ji-qi-ren-yong-hu-cao-zuo-zhi-nan-V1-0240624)

## Parts that fix this

[Battery For Pudu BellaBot on Amazon Check price →](https://www.amazon.com/s?k=Pudu%20BellaBot%20replacement%20battery&tag=robotsforthatai-20) Check the part fits your model. Affiliate links: we may earn a commission at no cost to you.

## Why it happens

- The battery is not installed properly
- The key switch is not ON
- The rear cover is not fitted properly
- A damaged charger

## Other Pudu BellaBot errors

[Loss of position Positioning failure (I'm lost) ›](https://robotsforthat.com/fix/pudu-bellabot-error-im-lost-positioning-mark/)[Location failed ›](https://robotsforthat.com/fix/pudu-bellabot-error-location-failed-retry/)[Positioning failure on BellaBot Pro ›](https://robotsforthat.com/fix/pudu-bellabot-error-pro-im-lost-starting-location/)[Low battery, ple Battery too low ›](https://robotsforthat.com/fix/pudu-bellabot-error-battery-too-low/)[Suspended ›](https://robotsforthat.com/fix/pudu-bellabot-error-suspended/)[Wheel stuck or tangled ›](https://robotsforthat.com/fix/pudu-bellabot-error-wheel-stuck-or-entangled/)[Motor rotation a Motor error ›](https://robotsforthat.com/fix/pudu-bellabot-error-motor-error/)[Sensor connectio Sensor error ›](https://robotsforthat.com/fix/pudu-bellabot-error-sensor-error/)[POST fails Self test (POST) fails ›](https://robotsforthat.com/fix/pudu-bellabot-error-self-test-fails/)[Robot can't boot Robot will not power on ›](https://robotsforthat.com/fix/pudu-bellabot-error-will-not-power-on/)[Tray detection anomaly ›](https://robotsforthat.com/fix/pudu-bellabot-error-tray-detection-anomaly/)[Robot stops or does not move smoothly ›](https://robotsforthat.com/fix/pudu-bellabot-error-not-moving-smoothly/)[Emergency stop pressed ›](https://robotsforthat.com/fix/pudu-bellabot-error-emergency-stop/)[Red light while charging ›](https://robotsforthat.com/fix/pudu-bellabot-error-red-light-charging/)[All 15 Pudu BellaBot codes →](https://robotsforthat.com/guides/pudu-bellabot-error-messages/)

## Keeps happening? Compare before you replace

[Pudu BellaBot $14,500 · Cat faced tray robot for busy dining rooms that want a show](https://robotsforthat.com/robot/pudu-bellabot/)[Check price →](https://www.robotlab.com/store/bellabot-delivery-robot-for-restaurants)

[Pudu BellaBot Pro $16,000 · Upgraded BellaBot with an 18.5 in ad screen and swappable battery](https://robotsforthat.com/robot/pudu-bellabot-pro/)[Check price →](https://www.robotlab.com/store/bellabot-pro/)

[Bear Robotics Servi vs Pudu BellaBot Point by point](https://robotsforthat.com/vs/bear-robotics-servi-vs-pudu-bellabot/)

**Own a Pudu? Keep it running.** Add it to My Robots. See fixes for your exact model, get an email when parts are due, and ask us to find a repair if it breaks. Free · no password

[Add my robot](https://robotsforthat.com/my/?add=1)

## Sources

- [Pudu: BellaBot User Manual, troubleshooting chapter (Pudu help center PDF)](https://resource-wangsu.helplook.net/docker_production/nqpdhq/article/2ByanRUk/attachments/BellaBot_User_Manual-multilanguage.pdf)
- [Pudu: BellaBot Pro Operation Guide V1.0 (RobotShop copy)](https://cdn.robotshop.com/media/P/Pud/RB-Pud-20/pdf/bellabot-pro-guide-v-1-240624.pdf)

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