[Fix my robot](https://robotsforthat.com/fix/) / [Pudu BellaBot](https://robotsforthat.com/guides/pudu-bellabot-error-messages/) / Wheel stuck or tangled
● Checked Nov 9, 2026 From Pudu support

Pudu BellaBot

# Pudu BellaBot "Wheel stuck or tangled": what it means and the fix

Steps **3**

Tools **None**

Parts None

Works for Pudu BellaBot (BL100, BL101, BL110) and BellaBot Pro delivery robots.

Short answer
**What it means:** A drive wheel or an auxiliary wheel is stuck, or something is wrapped around it.

**Quick fix:** Check the drive wheels and auxiliary wheels for anything stuck or wrapped around them.

## Fix it in 3 steps

- Check the drive wheels and auxiliary wheels for anything stuck or wrapped around them. Done?
- Clean the drive wheels and auxiliary wheels. Done?
- Tap the screen to resume. Did it work?

Great, it is fixed. Bookmark this page in case it comes back.

**Still showing Wheel stuck or tangled?**

The wheels are clean and the alarm stays. Contact your local Pudu distributor, or Pudu technical service at techservice@pudutech.com. Contact Pudu support at +86 755-86952935. Warranty: Varies by component; see the warranty card. [Pudu support →](https://academy.pudutech.com/en/docs/bei-la-Pro-ji-qi-ren-yong-hu-cao-zuo-zhi-nan-V1-0240624)

## Parts that fix this

[Wheel For Pudu BellaBot on Amazon Check price →](https://www.amazon.com/s?k=Pudu%20BellaBot%20replacement%20wheel&tag=robotsforthatai-20) Check the part fits your model. Affiliate links: we may earn a commission at no cost to you.

## Why it happens

- Something wrapped around a wheel
- Dirt jamming a wheel

## Other Pudu BellaBot errors

[Loss of position Positioning failure (I'm lost) ›](https://robotsforthat.com/fix/pudu-bellabot-error-im-lost-positioning-mark/)[Location failed ›](https://robotsforthat.com/fix/pudu-bellabot-error-location-failed-retry/)[Positioning failure on BellaBot Pro ›](https://robotsforthat.com/fix/pudu-bellabot-error-pro-im-lost-starting-location/)[Low battery, ple Battery too low ›](https://robotsforthat.com/fix/pudu-bellabot-error-battery-too-low/)[Suspended ›](https://robotsforthat.com/fix/pudu-bellabot-error-suspended/)[Motor rotation a Motor error ›](https://robotsforthat.com/fix/pudu-bellabot-error-motor-error/)[Sensor connectio Sensor error ›](https://robotsforthat.com/fix/pudu-bellabot-error-sensor-error/)[POST fails Self test (POST) fails ›](https://robotsforthat.com/fix/pudu-bellabot-error-self-test-fails/)[Robot can't boot Robot will not power on ›](https://robotsforthat.com/fix/pudu-bellabot-error-will-not-power-on/)[Charging failure ›](https://robotsforthat.com/fix/pudu-bellabot-error-charging-failure/)[Tray detection anomaly ›](https://robotsforthat.com/fix/pudu-bellabot-error-tray-detection-anomaly/)[Robot stops or does not move smoothly ›](https://robotsforthat.com/fix/pudu-bellabot-error-not-moving-smoothly/)[Emergency stop pressed ›](https://robotsforthat.com/fix/pudu-bellabot-error-emergency-stop/)[Red light while charging ›](https://robotsforthat.com/fix/pudu-bellabot-error-red-light-charging/)[All 15 Pudu BellaBot codes →](https://robotsforthat.com/guides/pudu-bellabot-error-messages/)

## Keeps happening? Compare before you replace

[Pudu BellaBot $14,500 · Cat faced tray robot for busy dining rooms that want a show](https://robotsforthat.com/robot/pudu-bellabot/)[Check price →](https://www.robotlab.com/store/bellabot-delivery-robot-for-restaurants)

[Pudu BellaBot Pro $16,000 · Upgraded BellaBot with an 18.5 in ad screen and swappable battery](https://robotsforthat.com/robot/pudu-bellabot-pro/)[Check price →](https://www.robotlab.com/store/bellabot-pro/)

[Bear Robotics Servi vs Pudu BellaBot Point by point](https://robotsforthat.com/vs/bear-robotics-servi-vs-pudu-bellabot/)

**Own a Pudu? Keep it running.** Add it to My Robots. See fixes for your exact model, get an email when parts are due, and ask us to find a repair if it breaks. Free · no password

[Add my robot](https://robotsforthat.com/my/?add=1)

## Sources

- [Pudu: BellaBot User Manual V1.2, BL100, BL101 and BL110 (RobotShop copy)](https://cdn.robotshop.com/media/P/Pud/RB-Pud-11/pdf/bellabot-User-manual.pdf)
- [Pudu: BellaBot User Manual, troubleshooting chapter (Pudu help center PDF)](https://resource-wangsu.helplook.net/docker_production/nqpdhq/article/2ByanRUk/attachments/BellaBot_User_Manual-multilanguage.pdf)

Black Friday is Nov 27 Get the Black Friday prices on robot vacuums, mowers, pool robots, 3D printers and kits the day they drop We check prices every morning and compare them with each model's 2026 low. One email when real deals land, plus our 5 minute Friday roundup. Unsubscribe anytime.

HTML version: https://robotsforthat.com/fix/pudu-bellabot-error-wheel-stuck-or-entangled/
