[Fix my robot](https://robotsforthat.com/fix/) / [Roborock](https://robotsforthat.com/guides/roborock-error-codes/) / Internal error ● Checked Nov 3, 2026 From Roborock support Roborock # Roborock "Internal error": what it means and the fix Steps **4** Tools **None** Parts None Works for Roborock robot vacuums (S, Q, Saros and Qrevo series). Short answer Red light. The power light flashes red and the robot speaks the error. **What it means:** The robot has a system fault it cannot clear on its own. **Quick fix:** Open the top cover and find the Reset button. Its position varies by model. ## Fix it in 4 steps - Open the top cover and find the Reset button. Its position varies by model. Done? - Press the Reset button to reset the system. Roborock notes a reset restores factory settings, including Wi-Fi and schedules. Done? - If the robot still misbehaves, restore factory settings as your manual describes. Done? - Reconnect the robot to Wi-Fi in the Roborock app and set your schedules again. Did it work? **Fixed when:** The robot restarts and runs normally. Great, it is fixed. Bookmark this page in case it comes back. **Still showing Internal error?** The internal error persists after a factory reset. Contact Roborock support. Contact Roborock support at 1 855 960 4321 (24/7 (US)). [Roborock support →](https://support.roborock.com/hc/en-us/sections/360007120351-Troubleshooting) ## Parts that fix this [Refill kit (brushes and filters) For Roborock on Amazon Check price →](https://www.amazon.com/s?k=Roborock%20replacement%20kit%20brushes%20filters&tag=robotsforthatai-20) Check the part fits your model. Affiliate links: we may earn a commission at no cost to you. ## Other Roborock errors [7 Wheels stuck ›](https://robotsforthat.com/fix/roborock-error-7/)[12 Battery too low ›](https://robotsforthat.com/fix/roborock-error-12/)[14 Battery error ›](https://robotsforthat.com/fix/roborock-error-14/)[15 Wall sensor dirty ›](https://robotsforthat.com/fix/roborock-error-15/)[16 Robot tilted ›](https://robotsforthat.com/fix/roborock-error-16/)[18 Fan error ›](https://robotsforthat.com/fix/roborock-error-18/)[21 Vertical bumper pressed ›](https://robotsforthat.com/fix/roborock-error-21/)[22 Dock locator error ›](https://robotsforthat.com/fix/roborock-error-22/)[23 Cannot return to the dock ›](https://robotsforthat.com/fix/roborock-error-23/)[27 VibraRise mop lift stuck ›](https://robotsforthat.com/fix/roborock-error-27/)[28 Robot on carpet ›](https://robotsforthat.com/fix/roborock-error-28/)[42 Maintenance brush jammed ›](https://robotsforthat.com/fix/roborock-error-42/)[Fan speed lowered ›](https://robotsforthat.com/fix/roborock-fan-speed-lowered/)[No go zone or virtual wall detected ›](https://robotsforthat.com/fix/roborock-no-go-zone-detected/)[Cannot cross carpet ›](https://robotsforthat.com/fix/roborock-cannot-cross-carpet/)[Dock light steady red ›](https://robotsforthat.com/fix/roborock-dock-light-red/)[All 28 Roborock codes →](https://robotsforthat.com/guides/roborock-error-codes/) ## Keeps happening? Compare before you replace [Roborock Qrevo Curv 2 Flow $650 · Roller mop robot for mostly hard floor homes at a midrange price](https://robotsforthat.com/robot/roborock-qrevo-curv-2-flow/)[Check price on Amazon →](https://www.amazon.com/dp/B0FXG2BDTJ?tag=robotsforthatai-20) [Roborock Qrevo 2 Pro $600 · Midrange mop washing robot with auto mop removal under $600](https://robotsforthat.com/robot/roborock-qrevo-2-pro/)[Check price on Amazon →](https://www.amazon.com/dp/B0GXF7ZQPY?tag=robotsforthatai-20) [Narwal Flow 2 vs Roborock Qrevo Curv 2 Flow Point by point](https://robotsforthat.com/vs/narwal-flow-2-vs-roborock-qrevo-curv-2-flow/) **Own a Roborock? Keep it running.** Add it to My Robots. See fixes for your exact model, get an email when parts are due, and ask us to find a repair if it breaks. Free · no password [Add my robot](https://robotsforthat.com/my/?add=1) ## Questions owners ask Will a reset delete my Roborock's settings? Yes. Roborock says a reset restores factory settings, including Wi-Fi and schedules, so you will need to reconnect it in the app. ## Sources - [Roborock support: What should I do when internal error occurs?](https://support.roborock.com/hc/en-us/articles/360035369432) - [Roborock S8+ user manual: restore factory settings and system reset (manualsdir)](https://www.manualsdir.com/manuals/849798/roborock-s8-ce.html?page=11) - [Roborock support: robot vacuum user manual (errors list)](https://support.roborock.com/hc/en-us/article_attachments/4416002300441) Black Friday is Nov 27 Get the Black Friday prices on robot vacuums, mowers, pool robots, 3D printers and kits the day they drop We check prices every morning and compare them with each model's 2026 low. One email when real deals land, plus our 5 minute Friday roundup. Unsubscribe anytime. HTML version: https://robotsforthat.com/fix/roborock-internal-error/