# Navimow error codes: what they mean and how to fix them Navimow error codes are four digit numbers shown in the Navimow app when the mower stops. Segway publishes one support article per code for each series, and the most common codes cover maps, position, docking and getting trapped. Updated Oct 15, 2026. HTML version: https://robotsforthat.com/guides/navimow-error-codes/ ## Short answer A Navimow error is a four digit code. Segway's first step for almost every code is the same: fix the physical cause, then press the STOP button on the mower to clear the code and resume. Codes in the 6100s cover maps, position, docking and getting stuck, 7100s cover battery and wheel data, and 8101 and 9100s are sensor and system faults that often need support. | Code | Meaning | Fix from Segway Navimow | |---|---|---| | 6101 | Map loading error | Press STOP and resume; if it persists, delete the map, create a new one and contact support | | 6102 | Local map acquisition error | Press STOP, then restart the mower | | 6103 | Position acquisition error | Return the mower to the charging station, press STOP and retry, restart if needed | | 6104 | Charging station location error | Push the mower onto the dock and press STOP; if it returns, move the dock slightly and use Relocate Charging Station in the app | | 6105 | Mower is outside its mowing boundary | Move it back inside onto a flat, open spot or onto the station, then press STOP | | 6106 | Motion planning error | Move it to an open, flat area inside the boundary, press STOP, clean the camera lens | | 6110 | Motion control not responding | Press STOP, restart the mower and resume | | 6111 | Path planning error | Press STOP; recreate channels blocked by off limit islands, add off limit islands over narrow strips, remap if needed | | 6112 | Mower trapped | Lift it out, press STOP, restart the task; mark the spot as an off limit island or level it | | 6113 | Docking error | Press STOP, place the mower on the station, check the station is level, clear and has a clean charging port | | 7101 | Battery data error | Press STOP and resume, or restart the mower | | 7102 | Wheel encoder data error | Press STOP; if it returns, take it off the charger, hold OK 3 seconds to power off, then power on | | 8101 | Camera sensor not calibrated | Cannot be fixed at home; contact Navimow support | | 9101 | Failed to get interface data | Press STOP, restart, place on the charger; contact support if it continues | ## How Navimow error codes work Segway's i Series manual says a fault shows as a four digit error code, and that you press STOP to clear it. The manual itself does not list the codes. Segway keeps them in its online Help Center, with a separate error code section for each series, such as X4 and i2 LiDAR, and one article per code. The table above uses the X4 series articles, which cover the X430 in our rankings. Many code numbers appear in more than one series, but Segway writes a separate article for each series, so check the article for your exact model before acting on a code. ## The general fix sequence Segway's articles follow the same pattern for most codes. Use it before contacting support. - Fix the physical cause: lift the mower out if it is stuck, move it back inside the boundary, or clear the dock. - Press STOP on the mower to clear the code. - Resume the task in the app. - If the code comes back, restart the mower. For 7102, Segway says to take it off the charger and hold OK for 3 seconds to power it off first. - If it still comes back, contact support with the serial number, the date and time of the error, and a video if you can. ## Codes that point to the yard, not the mower Several codes are usually caused by the lawn layout. For 6111 (path planning) and 6112 (trapped), Segway suggests adding off limit islands over narrow strips, gaps and bumps, or leveling them. For 6104 and 6113, check that the station is level, has no obstacles near it and has a clean charging port, and relocate the station in the app if needed. For 6106, Segway also says to clean the camera lens, since a dirty camera can stop the mower from planning a path. ## When to contact support Contact Navimow support for 8101, which Segway says you cannot calibrate yourself, and for any code that returns after a restart. US owners can email navimowsupport-us@rlm.segway.com, and the app also has Live Chat. Include the serial number, the date and time of the error and a video if possible. In our data the i206 AWD and i210 AWD carry a 3 year warranty with 2 years on the battery, and the X430 is listed with up to 3 years. ## Questions people ask ### How do I clear an error code on a Navimow? Fix the cause, then press the STOP button on the mower. Segway's manual and support articles use STOP to clear the code before you resume mowing. ### What does Navimow error 6112 mean? On the X4 series it means the mower is trapped. Lift it out, press STOP and restart the task. If it keeps getting stuck in one spot, mark that spot as an off limit island in the app. ### Where can I find the full list of Navimow error codes? In Segway's Navimow Help Center, which has an error code section for each series, and in the Navimow app under Help and feedback. The printed manual does not include the list. ### What does Navimow error 8101 mean? The camera sensor has not been calibrated. Segway says owners cannot calibrate it at home, so contact Navimow support with the serial number and the time of the error. ## Sources 1. [Segway Navimow: i Series user manual (EN)](https://api5-h5-app-fra.ninebot.com/navimow/pdf/Navimow_i-series_User_Manual_EN.pdf) 2. [Segway Navimow support: X4 error code section](https://navimow-support.zendesk.com/hc/en-us/sections/54619441838361--Navimow-X4-Error-Code) 3. [Segway Navimow support: X4 error code 6112](https://navimow-support.zendesk.com/hc/en-us/articles/54626321641753--Navimow-X4-My-Navimow-X4-is-displaying-error-code-6112-What-should-I-do) 4. [Segway Navimow support: X4 error code 6111](https://navimow-support.zendesk.com/hc/en-us/articles/54626341653017--Navimow-X4-My-Navimow-X4-is-displaying-error-code-6111-What-should-I-do) 5. [Segway Navimow support: X4 error code 6104](https://navimow-support.zendesk.com/hc/en-us/articles/54626341208985--Navimow-X4-My-Navimow-X4-is-displaying-error-code-6104-What-should-I-do) 6. [Segway Navimow support: X4 error code 7102](https://navimow-support.zendesk.com/hc/en-us/articles/54626366336281--Navimow-X4-My-Navimow-X4-is-displaying-error-code-7102-What-should-I-do) 7. [Segway Navimow support: X4 error code 8101](https://navimow-support.zendesk.com/hc/en-us/articles/54626342404249--Navimow-X4-My-Navimow-X4-is-displaying-error-code-8101-What-should-I-do) 8. [Segway Navimow support: i2 LiDAR error code section](https://navimow-support.zendesk.com/hc/en-us/sections/54619466376217--Navimow-i2-Lidar-Error-Code)