Terms of sale
These terms apply when you buy from the robotsforthat shop. By placing an order you agree to them.
Who sells
robotsforthat. Contact: [email protected].
Prices and payment
Prices are in US dollars. Shipping is shown before you pay. Sales tax is added at checkout where we are required to collect it. Payment is taken by Stripe when you order.
Where we ship
United States addresses only. Delivery times are estimates; see Shipping and returns.
Personalized items
Each item is printed with the name you type, exactly as shown in the preview. Check spelling before you order. You can change or cancel within 2 hours of ordering. Because items are personalized, we do not accept returns for a change of mind. If an item arrives damaged or misprinted, email a photo within 30 days of delivery and we reprint it free.
Do not order designs with names or words you do not have the right to use. We may cancel and refund any order with offensive text or text that uses someone else's trademark.
Refill kits
Our kits are compatible parts, not made, sold or endorsed by the robot makers. Using them does not change the maker's warranty on parts we did not supply, but ask your maker if you are unsure. If a part does not fit a model on the kit's fits list, or arrives damaged, email a photo within 30 days of delivery and we send a free replacement or a full refund, with nothing to send back. You can cancel within 12 hours of ordering. Kits are not returnable for a change of mind.
Late orders
If your order will arrive later than the estimate, we email you a new date and you can cancel for a full refund.
Refunds
Approved refunds go back to your original payment method within 2 business days. Your bank may take 5 to 10 business days to show it.
Our liability
We are responsible for delivering what you ordered as described. We are not liable for indirect losses. Nothing in these terms limits rights you have under US or state consumer law.
Changes
We may update these terms. The version on this page when you order applies to your order.