● Checked Nov 9, 2026From Anthbot support
Anthbot Genie
Anthbot Genie "LoRa communication abnormality": what it means and the fix
Steps3
ToolsNone
PartsNone
Works for Anthbot Genie series robot mowers (Genie 600, 1000, 3000 and 5000).
Short answer
What it means: The mower cannot talk to the RTK base station over its LoRa radio link.
Quick fix: Check that the RTK base station has power.
Fix it in 3 steps
- Check that the RTK base station has power.Done?
- After you restore power, wait about 3 minutes before you use the mower.Done?
- Check that nothing blocks the line between the mower and the base station.Did it work?
Great, it is fixed. Bookmark this page in case it comes back.
Still showing LoRa communication abnormality?
The base station has power and a clear view but E102 stays. Contact Anthbot support at [email protected]. Contact Anthbot support. Anthbot support →
Parts that fix this
Replacement bladesFor Anthbot Genie on AmazonCheck price →Check the part fits your model. Affiliate links: we may earn a commission at no cost to you.
Why it happens
- The RTK base station power supply is not working properly
- Something is blocking the path between the mower and the RTK base station
Other Anthbot Genie errors
Keeps happening? Compare before you replace
Anthbot Genie 1000$799 · RTK and four camera mower for neat lawns up to 0.49 acreCheck price on Amazon →
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