● Checked Nov 9, 2026From Anthbot support
Anthbot Genie
Anthbot Genie "Device suspended": what it means and the fix
Steps2
ToolsNone
PartsNone
Works for Anthbot Genie series robot mowers (Genie 600, 1000, 3000 and 5000).
Short answer
What it means: The mower was lifted or sank while it was working.
Quick fix: Move the mower to a safe, level spot on the lawn.
Fix it in 2 steps
- Move the mower to a safe, level spot on the lawn.Done?
- Restart the mower.Did it work?
Great, it is fixed. Bookmark this page in case it comes back.
Still showing Device suspended?
Contact Anthbot support. Anthbot support →
Parts that fix this
Replacement bladesFor Anthbot Genie on AmazonCheck price →Check the part fits your model. Affiliate links: we may earn a commission at no cost to you.
Why it happens
- The mower was lifted during work
- The mower sank into the ground during work
Other Anthbot Genie errors
RTK abnormality›LoRa communication abnormality›RTK calibration failed›LoRa pairing error›Collision sensor abnormality›IMU data initialization abnormality›Rain detection sensor abnormality›Blade falls off›Recharge failed›Machine trapped›Ramp start›Reposition failed›Positioning signal abnormality›Device out of bounds›Left wheel motor abnormality›Right wheel motor abnormality›Lifting motor abnormality›Cutter motor abnormality›Charging abnormality›Battery temperature too high›Battery temperature too low›Camera abnormality (lens dirty or blocked)›Camera initialization abnormality›Triggering safety protection›All 25 Anthbot Genie codes →Keeps happening? Compare before you replace
Anthbot Genie 1000$799 · RTK and four camera mower for neat lawns up to 0.49 acreCheck price on Amazon →
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