Anthbot Genie error codes: what each E code means
Anthbot Genie robot mowers show faults as an E code on the mower's display, such as E301 or E700. This page lists every code in the Genie series manual, with the meaning and the fix Anthbot gives.
Researched by Riley Hart · updated Nov 9, 2026 · How we research
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As of November 9, 2026, Anthbot Genie mowers group their error codes by the first digit. E1 codes are RTK and LoRa signal problems, E2 codes are sensors and the blade, E3 codes are docking, trapped and positioning problems, E4 codes are motors, E5 codes are charging and battery temperature, and E6 codes are the four cameras. E700 just means STOP was pressed or the mower was lifted: press MOW, then OK. For most motor and sensor codes, Anthbot says to check for a jam, restart, and contact support if the code stays.
| Code | What it means | What to do |
|---|---|---|
| E101 | RTK module timed out at startup | Restart; contact support if it repeats |
| E102 | Mower cannot reach the RTK base station | Check base station power, wait about 3 minutes, clear anything between mower and base |
| E103 | RTK calibration did not finish | Move to an open spot with a green signal light, then restart |
| E104 | Mower and base station are not paired | Pair them using the steps in the electronic manual |
| E201 | Bump sensor in the upper shell is stuck | Gently move the upper shell; contact support if it repeats |
| E202 | Motion sensor did not start correctly | Put the mower on level ground and restart |
| E203 | Rain sensor dirty or damaged | Clean the sensor; contact after sales if it stays |
| E204 | Mower was lifted or sank while working | Move it to a safe spot and restart |
| E205 | A blade came loose or broke on hard ground | Check the blades; ask Anthbot support how to refit or replace one |
| E301 | Mower could not dock and charge | Clear the area around the station, clean the contacts and lenses, check station power |
| E302 | Mower is stuck in a hole, tall grass or a tight corner | Move it, trim grass under 7 cm, mark the spot as a restricted area |
| E303 | Mower started on a slope or the station is tilted | Start it on level ground and level the station |
| E304 | Mower could not find its place on the map | Put it on the charging station and restart |
| E305 | Positioning signal weak or lost | Stay inside the map, keep the RTK base clear, avoid rainy days |
| E306 | Mower is outside the mapped area | Move it inside the boundary; remap if it repeats |
| E400 | Left wheel motor stuck or open circuit | Check the wheel for a jam, restart, then contact support |
| E410 | Right wheel motor stuck or open circuit | Check the wheel for a jam, restart, then contact support |
| E420 | Lifting motor stuck or open circuit | Check for a jam, restart, then contact support |
| E430 | Blade motor stuck or open circuit | Check the blade disc for a jam, restart, then contact support |
| E501 | Charging protection was triggered | Charge again; contact support if it repeats |
| E502 | Battery too hot | Let it cool; mow between 5 and 40°C |
| E503 | Battery too cold | Wait for warmer weather; mow between 5 and 40°C |
| E601 to E604 | A camera lens is dirty or covered by rain or mud | Clean the camera lens before starting |
| E605 to E608 | A camera module did not start correctly | Restart; contact support if it stays |
| E700 | STOP was pressed or the mower was lifted | Press MOW, then OK, to release it |
From the Common Fault Issues table in the Anthbot Genie Series Smart AI Robot Lawn Mower instruction manual (Genie 600, 1000, 3000 and 5000), checked November 9, 2026. The manual says the codes show on the mower's display. Anthbot's own fault code page covers the older Pion wire series, which uses text messages instead of E codes.
What to do next
If it keeps coming back, contact Anthbot support first, especially under warranty. Out of warranty, compare the repair quote with a new robot.
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How Anthbot Genie error codes work
Genie mowers show a fault as the letter E and three digits on the mower's display. The first digit tells you the area. E1 codes are the RTK and LoRa link to the base station, E2 codes are the bump, rain and motion sensors and the blade, E3 codes are docking and positioning, E4 codes are the wheel, lifting and cutter motors, E5 codes are charging and battery temperature, and E6 codes are the four AI cameras.
The table here comes from the Genie series manual, which covers the Genie 600, 1000, 3000 and 5000. We did not find a public code list for the newer M9 and N8, so check the Anthbot app and manual for those models.
Signal and positioning codes
Genie mowers use RTK satellite positioning with a base station that talks to the mower over LoRa radio. E102 means that link is down. Anthbot says to check the base station power, wait about 3 minutes after you restore power, and make sure nothing blocks the path between the mower and the base.
E103, E304 and E305 are weak signal problems. Move the mower into the open, keep it inside the map, and check that the RTK signal light is green. Anthbot also says to avoid mowing on rainy days when the signal is poor. E306 means the mower is outside the map; move it back in, and remap if it keeps happening.
Stuck, docking and safety codes
E302 means the mower is trapped in a hole, tall grass or a tight corner. Anthbot says to cut the grass below 7 cm first and mark spots where it gets stuck as restricted areas. E301 means it could not dock: clear grass and objects around the station, clean the charging contacts and camera lenses, and check the station has power.
E700 is not a fault. It appears when STOP is pressed or the mower is lifted while working. Press MOW, then OK, to release it.
When to contact Anthbot support
Contact Anthbot if a motor code (E400 to E430), E101, E202 or a camera start up code (E605 to E608) stays after a restart. The manual's support email is [email protected]. Have the mower's code, model and serial number ready, and a short video if the fault is a noise or a stuck part.
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Questions people ask
What does E700 mean on an Anthbot mower?
E700 means safety protection was triggered because the STOP button was pressed or the mower was lifted while mowing. Press MOW, then OK, to release it.
What does E301 mean on an Anthbot Genie?
Recharge failed. The mower could not dock and charge. Clear tall grass and objects from around the charging station, clean the charging electrodes and the camera lenses, and check that the station has power.
What does E102 mean?
The mower lost its LoRa link to the RTK base station. Check the base station power, wait about 3 minutes after you restore it, and remove anything blocking the path between the mower and the base.
What do codes E601 to E608 mean?
They are camera faults. E601 to E604 mean the front left, front right, left or right camera lens is dirty or covered, so clean it. E605 to E608 mean that camera did not start up; restart the mower and contact support if it stays.