Navimow H2 "Mower trapped" (6112): what it means and the fix
Works for Navimow H2 series (H210 and H220).
What it means: Segway names code 6112 on the Navimow H2 series "mower trapped". The mower stops and shows the code in the app until it is cleared.
Quick fix: Free the mower from the trapped spot.
Fix it in 3 steps
- Free the mower from the trapped spot.Done?
- Press STOP to clear the code and resume the task.Done?
- If it keeps getting stuck in one area, set that area as an off limit island or smooth out its gaps or bumps.Did it work?
Fixed when: The code clears and the mower resumes its task.
Great, it is fixed. Bookmark this page in case it comes back.
Still showing Mower trapped?
The code comes back after a restart. Email Navimow support (US: [email protected]) or use Live Chat in the app, with the serial number, the date and time of the error and a video if you can. Contact Segway Navimow support. Warranty: Up to 3 years on the mower, per Navimow. Segway Navimow support →
Parts that fix this
Why it happens
- Gaps or bumps in the lawn
- A spot the mower keeps getting stuck in
Other Navimow H2 errors
9111Charging error›9110Program crash›9109Program crash›9108Program crash›9105Program crash›9104Program crash›9103Database reading error›9101Failed to get interface data›7303LiDAR sensor temperature too high›7302Camera data streaming fault›7301LiDAR data streaming fault›7106GNSS module error›7103Localization data streaming fault›7102Wheel encoder data error›7101Battery data error›6116Failed to pass through the channel›6301Mower unable to move while mapping›6115Position data error›6114Position data error›6113Docking error›6111Path planning error›6110Motion control not responding›6109Mower stuck out of boundary›6108Mower unable to move›6107Cannot find the charging station›6106Motion planning error›6105Mower out of boundary›6104Charging station location error›6103Position acquisition error›6101Map loading error›6102Local map acquisition error›4107Camera sensor error›4106STOP button held down›4105ACU hardware error›4103Communication interrupted›4101Communication interrupted›3111IMU data error›3110Wheel motor error›3109Wheel motor current protection›3107Wheel motor error›3104Front wheel overcurrent protection›3101Wheel motor stall protection›2108Incompatible battery›2107Incompatible battery›2106Battery temperature too low›2105Battery temperature too high›2104Battery charging protection›2103Battery discharge protection›1107Motor voltage protection›1105Mowing motor stall protection›1101Mowing motor failed to start›All 56 Navimow H2 codes →