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● Checked Nov 11, 2026From Segway Navimow support
Segway Navimow error
6116

Navimow H2 "Failed to pass through the channel" (6116): what it means and the fix

Steps3
ToolsNone
PartsNone

Works for Navimow H2 series (H210 and H220).

Short answer

What it means: Segway names code 6116 on the Navimow H2 series "failed to pass through the channel". The mower stops and shows the code in the app until it is cleared.

Quick fix: Press STOP to clear the code and resume the task.

Fix it in 3 steps

  1. Press STOP to clear the code and resume the task.
  2. If it keeps happening at the channel, create a VisionFence off zone around that area.
  3. Turn off Channel Obstacle Avoidance in Home, Settings, VisionFence.

Fixed when: The code clears and the mower resumes its task.

Still showing Failed to pass through the channel?

The code comes back after a restart. Email Navimow support (US: [email protected]) or use Live Chat in the app, with the serial number, the date and time of the error and a video if you can. Contact Segway Navimow support. Warranty: Up to 3 years on the mower, per Navimow. Segway Navimow support →

Parts that fix this

Replacement bladesFor Navimow H2 on AmazonCheck price →Check the part fits your model. Affiliate links: we may earn a commission at no cost to you.

Other Navimow H2 errors

9111Charging error›9110Program crash›9109Program crash›9108Program crash›9105Program crash›9104Program crash›9103Database reading error›9101Failed to get interface data›All 56 Navimow H2 codes →

Keeps happening? Compare before you replace

Sources

  1. Segway Navimow support: H2 error code 6116, Failed to pass through the channel
  2. Segway Navimow support: Navimow H2 error code section
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Replacement blades for Navimow H2Part on AmazonCheck price →