● Checked Nov 11, 2026From Segway Navimow support
Segway Navimow error9101
Navimow H2 "Failed to get interface data" (9101): what it means and the fix
Steps2
ToolsNone
PartsNone
Works for Navimow H2 series (H210 and H220).
Short answer
What it means: Segway names code 9101 on the Navimow H2 series "failed to get interface data". The mower stops and shows the code in the app until it is cleared.
Quick fix: Press STOP to clear the code.
Fix it in 2 steps
- Press STOP to clear the code.Done?
- If that fails, restart the mower and place it on the charging station.Did it work?
Fixed when: The code clears and the mower resumes its task.
Great, it is fixed. Bookmark this page in case it comes back.
Still showing Failed to get interface data?
The code comes back after a restart. Email Navimow support (US: [email protected]) or use Live Chat in the app, with the serial number, the date and time of the error and a video if you can. Contact Segway Navimow support. Warranty: Up to 3 years on the mower, per Navimow. Segway Navimow support →
Parts that fix this
Charging dockFor Navimow H2 on AmazonCheck price →Check the part fits your model. Affiliate links: we may earn a commission at no cost to you.
Other Navimow H2 errors
9111Charging error›9110Program crash›9109Program crash›9108Program crash›9105Program crash›9104Program crash›9103Database reading error›7303LiDAR sensor temperature too high›7302Camera data streaming fault›7301LiDAR data streaming fault›7106GNSS module error›7103Localization data streaming fault›7102Wheel encoder data error›7101Battery data error›6116Failed to pass through the channel›6301Mower unable to move while mapping›6115Position data error›6114Position data error›6113Docking error›6112Mower trapped›6111Path planning error›6110Motion control not responding›6109Mower stuck out of boundary›6108Mower unable to move›6107Cannot find the charging station›6106Motion planning error›6105Mower out of boundary›6104Charging station location error›6103Position acquisition error›6101Map loading error›6102Local map acquisition error›4107Camera sensor error›4106STOP button held down›4105ACU hardware error›4103Communication interrupted›4101Communication interrupted›3111IMU data error›3110Wheel motor error›3109Wheel motor current protection›3107Wheel motor error›3104Front wheel overcurrent protection›3101Wheel motor stall protection›2108Incompatible battery›2107Incompatible battery›2106Battery temperature too low›2105Battery temperature too high›2104Battery charging protection›2103Battery discharge protection›1107Motor voltage protection›1105Mowing motor stall protection›1101Mowing motor failed to start›All 56 Navimow H2 codes →Keeps happening? Compare before you replace
Segway Navimow H220$2,199 · LiDAR plus RTK mower for half acre yards with treesCheck price on Amazon →
Segway Navimow H210$1,799 · LiDAR, Network RTK and vision mower for quarter acre lawnsCheck price on Amazon →
Segway Navimow H220 vs Segway Navimow X330Point by point