TerraMow V1000 "Safety key not detected" (E0301): what it means and the fix

Steps2

ToolsNone

PartsNone

Works for TerraMow V Series (V1000 and V600).

Short answer

What it means: The robot cannot detect its safety key, so it will not run.

Quick fix: Insert the safety key into the socket on the underside of the robot.

Fix it in 2 steps

Insert the safety key into the socket on the underside of the robot.
Make sure it is fully inserted, then try again.

Fixed when: The mower starts normally.

Still showing Safety key not detected?

The code comes back after a restart. Email TerraMow support at [email protected] with the error code, or send feedback from the TerraMow app. Contact TerraMow support. Warranty: 2 year limited warranty on the mower, base station, adapter and battery pack, per the V Series manual. TerraMow support →

Parts that fix this

Replacement bladesFor TerraMow V1000 on AmazonCheck price →Check the part fits your model. Affiliate links: we may earn a commission at no cost to you.

Why it happens

Safety key removed
Safety key not fully inserted

Other TerraMow V1000 errors

E0001Blade disc blocked›E0002Blade disc motor error›E0003Blade jammed›E0004Blade disc motor error›E0101Cutting height module blocked›E0102Cutting height module error›E0103Cutting height module blocked›E0201Robot lifted›E0202Robot lifted›E0401Robot tilted›E0402Robot tilted›E0403Motion sensor error›E0501Drive wheel blocked›E0502Drive wheel motor error›E0503Drive wheel motor error›E0504Drive wheel motor blocked›E0601Charging voltage error›E0602Battery fault›E0603Battery temperature out of range›E0604Battery fault›E0701Weak charging connection›E0801Vision sensor error›E0802Vision sensor error›E0803Vision sensor or base station marker dirty or blocked›E0807Robot slips or gets stuck near the station›E0809Vision sensor dirty›E0902Dangerous drop detected›E0903Robot stuck›E0904Target area unreachable›E0905Cannot return to the base station›E0906Obstacles near the station prevent docking›E0908Start the task from the base station›E0909Path planning failed›E0910No power at the base station›E0911Cannot leave the base station›E0912Map does not match the surroundings›E0913Sparse grass blocks leaving the station›E0914Robot outside the work area›E1400Collision sensor blocked›E1404Factory mode›E1406Temperature too high›E1408Base station in the wrong place›E1409Anti-theft alarm›E1410GPS module error›All 48 TerraMow V1000 codes →

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Questions owners ask

Where is the safety key on a TerraMow V1000?

TerraMow's V Series manual says the safety key goes into a socket on the underside of the robot.