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● Checked Nov 12, 2026From TerraMow support
TerraMow error
E0911

TerraMow V1000 "Cannot leave the base station" (E0911): what it means and the fix

Steps2
ToolsNone
PartsNone

Works for TerraMow V Series (V1000 and V600).

Short answer

What it means: The robot cannot drive off its base station.

Quick fix: Check that no obstacles stop the robot from leaving the base station.

Fix it in 2 steps

  1. Check that no obstacles stop the robot from leaving the base station.
  2. Put the robot back on the station by hand and start the task again.

Fixed when: The robot leaves the station and starts mowing.

Still showing Cannot leave the base station?

The code comes back after a restart. Email TerraMow support at [email protected] with the error code, or send feedback from the TerraMow app. Contact TerraMow support. Warranty: 2 year limited warranty on the mower, base station, adapter and battery pack, per the V Series manual. TerraMow support →

Parts that fix this

Replacement bladesFor TerraMow V1000 on AmazonCheck price →Check the part fits your model. Affiliate links: we may earn a commission at no cost to you.

Other TerraMow V1000 errors

Keeps happening? Compare before you replace

Sources

  1. TerraMow: V Series (V1000 and V600) user manual, version 20250509, error code tables
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