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● Checked Nov 12, 2026From TerraMow support
TerraMow error
E1408

TerraMow V1000 "Base station in the wrong place" (E1408): what it means and the fix

Steps3
ToolsNone
PartsNone

Works for TerraMow V Series (V1000 and V600).

Short answer

What it means: The base station is in a poor spot: it does not face the lawn, or it is too far from it.

Quick fix: Keep 0.5 m clear on each side of the base station and 1.8 m clear in front.

Fix it in 3 steps

  1. Keep 0.5 m clear on each side of the base station and 1.8 m clear in front.TerraMow also says slopes over 5 cm there must not make the robot slip.
  2. Place the base station within 3 m of the lawn, facing it.
  3. If you cannot, set a path from the station to the lawn in the app under Map Editing, Multi-zone Pathway, Set before Mapping.

Fixed when: The robot leaves the station and reaches the lawn.

Still showing Base station in the wrong place?

The code comes back after a restart. Email TerraMow support at [email protected] with the error code, or send feedback from the TerraMow app. Contact TerraMow support. Warranty: 2 year limited warranty on the mower, base station, adapter and battery pack, per the V Series manual. TerraMow support →

Parts that fix this

Replacement bladesFor TerraMow V1000 on AmazonCheck price →Check the part fits your model. Affiliate links: we may earn a commission at no cost to you.

Why it happens

  • Base station not facing the lawn
  • Base station more than 3 m from the lawn
  • Obstacles around the station

Other TerraMow V1000 errors

Keeps happening? Compare before you replace

Questions owners ask

How far from the lawn can the TerraMow base station be?

TerraMow's V Series manual says within 3 m of the lawn, facing it, with 0.5 m clear on each side and 1.8 m clear in front.

Sources

  1. TerraMow: V Series (V1000 and V600) user manual, version 20250509, error code tables
  2. TerraMow Help Center: Troubleshooting Code Reference
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