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● Checked Nov 4, 2026From Bissell support
Bissell error
E5

Bissell robot vacuum "DigiPro E5" (E5): what it means and the fix

Steps3
ToolsNone
PartsNone

Works for Bissell SpinWave (2859, 3115 and 2931 families), EV675 (2503), SmartClean (1605) and DigiPro (2142) robots.

Short answerShown on the DigiPro display.

What it means: The floor color is too dark for the robot to run on.

Quick fix: Remove the robot from the flooring.

Fix it in 3 steps

  1. Remove the robot from the flooring.
  2. Do not run the robot on the floor where the error happened.
  3. If E5 shows on lighter floor, restart the robot with the power switch on its side.
Still showing DigiPro E5?

E5 keeps showing on light floor after a restart. Contact Bissell. Contact Bissell support. Have the serial number ready: Model number is on the label on the underside of the robot.. Warranty: EV675: 1 year limited warranty per Bissell's product page. Check the warranty guide for your model.. Bissell support →

Parts that fix this

Refill kit (brushes and filters)For Bissell robot vacuum on AmazonCheck price →Check the part fits your model. Affiliate links: we may earn a commission at no cost to you.

Other Bissell robot vacuum errors

1 beepSpinWave 1 beep, flashing red›1 beepSpinWave wheel stuck›1 beepSpinWave water pump failure›2 beepsSpinWave side brushes stuck›2 beepsSpinWave bumper stuck or trapped›2 beepsSpinWave trapped on carpet in mop mode›3 beepsSpinWave front caster error›3 beepsSpinWave roller brush stuck›All 21 Bissell robot vacuum codes →

Keeps happening? Compare before you replace

Bissell FlexClean FurForce 2-in-1 Vac and Mop Robot$600 · Pet hair robot with a tangle free brush and bagless dockCheck price on Amazon →
Dreame D20 Plus$310 · Budget LiDAR robot with a tangle resistant dual brush and a 5 L bag dockCheck price on Amazon →
Bissell FlexClean FurForce 2-in-1 Vac and Mop Robot vs TP-Link Tapo RV50 Pro OmniPoint by point

Sources

  1. Bissell: Error code E5 how to videos, DigiPro robotic vacuum
  2. Bissell SpinWave robot user guide, model 2931N (PDF, European edition hosted by Leroy Merlin)
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Refill kit (brushes and filters) for Bissell robot vacuumPart on AmazonCheck price →