Bissell robot vacuum "SmartClean E4 or E5" (E4, E5): what it means and the fix
Works for Bissell SpinWave (2859, 3115 and 2931 families), EV675 (2503), SmartClean (1605) and DigiPro (2142) robots.
What it means: The robot was lifted off the floor, or the floor is too dark for its sensors.
Quick fix: Clean the sensors on the bottom of the robot.
Fix it in 3 steps
- Clean the sensors on the bottom of the robot.Done?
- Set it back on the floor with both wheels touching properly.Done?
- If the floor is too dark, use the invisible wall to keep the robot off that flooring.Did it work?
Fixed when: The robot detects the fix and the error clears.
Great, it is fixed. Bookmark this page in case it comes back.
Still showing SmartClean E4 or E5?
The error shows on light floor with clean sensors. Contact Bissell. Contact Bissell support. Have the serial number ready: Model number is on the label on the underside of the robot.. Warranty: EV675: 1 year limited warranty per Bissell's product page. Check the warranty guide for your model.. Bissell support →
Parts that fix this
Why it happens
- Robot lifted off the floor
- Floor color too dark
- Dirty bottom sensors
Other Bissell robot vacuum errors
1 beepSpinWave 1 beep, flashing red›1 beepSpinWave wheel stuck›1 beepSpinWave water pump failure›2 beepsSpinWave side brushes stuck›2 beepsSpinWave bumper stuck or trapped›2 beepsSpinWave trapped on carpet in mop mode›3 beepsSpinWave front caster error›3 beepsSpinWave roller brush stuck›3 beepsSpinWave low water›3 beepsSpinWave tank motor failure›E1SmartClean E1›E2SmartClean E2›E3SmartClean E3›E6SmartClean E6›LoSmartClean Lo›E5DigiPro E5›All 21 Bissell robot vacuum codes →Keeps happening? Compare before you replace
Questions owners ask
Why does my Bissell robot show E5?
The floor is too dark for its sensors, or it was lifted. Move it off the dark floor and use the invisible wall to block that area.