MOVA LiDAX "Failed to connect to Wi-Fi": what it means and the fix

Steps2

ToolsNone

PartsNone

Works for MOVA LiDAX Ultra (800 to 2000), LiDAX Ultra AWD (1000 to 3000 AWD) and LiDAX Pro 800.

Short answer

What it means: The mower could not join your Wi-Fi network. MOVA says the usual cause is a 5 GHz network, which the mower does not support. This message is in the LiDAX Ultra AWD and LiDAX Pro 800 manuals.

Quick fix: Connect the mower to a 2.4 GHz Wi-Fi network.

Fix it in 2 steps

Connect the mower to a 2.4 GHz Wi-Fi network.The AWD manual asks for a single band 2.4 GHz network.
Try the connection again in the MOVA app.

Fixed when: The mower joins the network and shows online in the app.

Still showing Failed to connect to Wi-Fi?

The message keeps coming back after a restart. Contact MOVA after-sales service: in the US call +1 (888) 308-6159, 9 AM to 6 PM EST every day, or email [email protected]. Warranty: 3 years on the mower, 2 years on the battery pack, per MOVA US. MOVA support →

Parts that fix this

Replacement bladesFor MOVA LiDAX on AmazonCheck price →Check the part fits your model. Affiliate links: we may earn a commission at no cost to you.

Other MOVA LiDAX errors

The robot is not connected to the app›Robot lifted›Robot tilted›Robot trapped›Left/right rear wheel error›Drive wheels error›Blade disc can't rotate›The blade disc fails to move up or down›The blade disc cannot move to the side›Bumper error›Charging errorCharging error›Battery temperature too high›Battery temperature is high›Battery temperature is low›The robot shuts down on the spot›The robot pauses tasks and auto-returns to the station›The robot is in the station but does not charge›LiDAR is blocked›LiDAR malfunction›LiDAR is dirty›LiDAR temperature is high›LiDAR temperature is too high›Robot is lost›Sensor error›The robot is in the no-go zone›The robot is outside the map›Emergency stop is activated›The robot is away from the map. Risk of being stolen›Failed to return to the charging station›Failed to dock in the charging station›Positioning failed›Insufficient space for turning in front of the station›Path obstructed›The front camera is dirty›There is an issue with the front camera›Front camera blocked›Boundary detection error occurs during Auto-Mapping›The robot vibrates abnormally while mowing›All 40 MOVA LiDAX codes →

Keeps happening? Compare before you replace

MOVA LiDAX Ultra 3000 AWD$2,399 · Premium LiDAR and vision AWD mower for 0.75 acre with slopes Check price on Amazon →

MOVA LiDAX Ultra 1000$1,049 · LiDAR mower with no RTK antenna for flat yards up to 0.25 acre Check price on Amazon →

MOVA LiDAX Ultra 3000 AWD vs Segway Navimow H220Point by point

Questions owners ask

Does the MOVA LiDAX work on 5 GHz Wi-Fi?

No. MOVA's LiDAX Ultra AWD and Pro 800 manuals say the mower only works on 2.4 GHz Wi-Fi.