MOVA LiDAX "The robot shuts down on the spot": what it means and the fix

Steps2

ToolsNone

PartsNone

Works for MOVA LiDAX Ultra (800 to 2000), LiDAX Ultra AWD (1000 to 3000 AWD) and LiDAX Pro 800.

Short answer

What it means: On the LiDAX Ultra AWD and Pro 800, the mower switches off where it is because the battery is far too hot or too cold. MOVA lists 65 °C (149 °F) or more as too hot on both. Too cold is below minus 15 °C (5 °F) on the AWD and below minus 12 °C (10 °F) on the Pro 800.

Quick fix: If the battery is too hot, wait until it is below 57 °C (135 °F) before you use the robot again.

Fix it in 2 steps

If the battery is too hot, wait until it is below 57 °C (135 °F) before you use the robot again.
If the battery is too cold, use the robot only once the battery is warmer.MOVA lists above minus 9 °C (16 °F) for the AWD and above minus 6 °C (21 °F) for the Pro 800.

Fixed when: The mower turns on and works once the battery is back in range.

Still showing The robot shuts down on the spot?

The message keeps coming back after a restart. Contact MOVA after-sales service: in the US call +1 (888) 308-6159, 9 AM to 6 PM EST every day, or email [email protected]. Warranty: 3 years on the mower, 2 years on the battery pack, per MOVA US. MOVA support →

Parts that fix this

BatteryFor MOVA LiDAX on AmazonCheck price →Check the part fits your model. Affiliate links: we may earn a commission at no cost to you.

Why it happens

Battery at 65 °C (149 °F) or more
Battery far below freezing

Other MOVA LiDAX errors

The robot is not connected to the app›Failed to connect to Wi-Fi›Robot lifted›Robot tilted›Robot trapped›Left/right rear wheel error›Drive wheels error›Blade disc can't rotate›The blade disc fails to move up or down›The blade disc cannot move to the side›Bumper error›Charging errorCharging error›Battery temperature too high›Battery temperature is high›Battery temperature is low›The robot pauses tasks and auto-returns to the station›The robot is in the station but does not charge›LiDAR is blocked›LiDAR malfunction›LiDAR is dirty›LiDAR temperature is high›LiDAR temperature is too high›Robot is lost›Sensor error›The robot is in the no-go zone›The robot is outside the map›Emergency stop is activated›The robot is away from the map. Risk of being stolen›Failed to return to the charging station›Failed to dock in the charging station›Positioning failed›Insufficient space for turning in front of the station›Path obstructed›The front camera is dirty›There is an issue with the front camera›Front camera blocked›Boundary detection error occurs during Auto-Mapping›The robot vibrates abnormally while mowing›All 40 MOVA LiDAX codes →

Keeps happening? Compare before you replace

MOVA LiDAX Ultra 3000 AWD$2,399 · Premium LiDAR and vision AWD mower for 0.75 acre with slopes Check price on Amazon →

MOVA LiDAX Ultra 1000$1,049 · LiDAR mower with no RTK antenna for flat yards up to 0.25 acre Check price on Amazon →

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