MOVA LiDAX "Positioning failed": what it means and the fix

Steps2

ToolsNone

PartsNone

Works for MOVA LiDAX Ultra (800 to 2000), LiDAX Ultra AWD (1000 to 3000 AWD) and LiDAX Pro 800.

Short answer

What it means: The mower could not work out where it is when it tried to start a mowing task. MOVA says the LiDAR may be blocked.

Quick fix: Move the robot by hand to a flat, open place inside the map and try again.

Fix it in 2 steps

Move the robot by hand to a flat, open place inside the map and try again.
If it still fails, try again after the robot has docked in the charging station.

Fixed when: The mower locates itself and starts the task.

Still showing Positioning failed?

The message keeps coming back after a restart. Contact MOVA after-sales service: in the US call +1 (888) 308-6159, 9 AM to 6 PM EST every day, or email [email protected]. Warranty: 3 years on the mower, 2 years on the battery pack, per MOVA US. MOVA support →

Parts that fix this

Charging dockFor MOVA LiDAX on AmazonCheck price →Check the part fits your model. Affiliate links: we may earn a commission at no cost to you.

Why it happens

LiDAR blocked or dirty
Mower in a cramped spot

Other MOVA LiDAX errors

The robot is not connected to the app›Failed to connect to Wi-Fi›Robot lifted›Robot tilted›Robot trapped›Left/right rear wheel error›Drive wheels error›Blade disc can't rotate›The blade disc fails to move up or down›The blade disc cannot move to the side›Bumper error›Charging errorCharging error›Battery temperature too high›Battery temperature is high›Battery temperature is low›The robot shuts down on the spot›The robot pauses tasks and auto-returns to the station›The robot is in the station but does not charge›LiDAR is blocked›LiDAR malfunction›LiDAR is dirty›LiDAR temperature is high›LiDAR temperature is too high›Robot is lost›Sensor error›The robot is in the no-go zone›The robot is outside the map›Emergency stop is activated›The robot is away from the map. Risk of being stolen›Failed to return to the charging station›Failed to dock in the charging station›Insufficient space for turning in front of the station›Path obstructed›The front camera is dirty›There is an issue with the front camera›Front camera blocked›Boundary detection error occurs during Auto-Mapping›The robot vibrates abnormally while mowing›All 40 MOVA LiDAX codes →

Keeps happening? Compare before you replace

MOVA LiDAX Ultra 3000 AWD$2,399 · Premium LiDAR and vision AWD mower for 0.75 acre with slopes Check price on Amazon →

MOVA LiDAX Ultra 1000$1,049 · LiDAR mower with no RTK antenna for flat yards up to 0.25 acre Check price on Amazon →

MOVA LiDAX Ultra 3000 AWD vs Segway Navimow H220Point by point