MOVA LiDAX "Robot lifted": what it means and the fix

Steps3

ToolsNone

PartsNone

Works for MOVA LiDAX Ultra (800 to 2000), LiDAX Ultra AWD (1000 to 3000 AWD) and LiDAX Pro 800.

Short answer

What it means: A wheel has lost contact with the ground, so the mower stops for safety until you unlock it.

Quick fix: Put the robot back on flat ground.

Fix it in 3 steps

Put the robot back on flat ground.
Enter the PIN code on the robot and confirm.On the LiDAX Pro 800 there is no PIN step. Press OK twice on the control panel instead.
Keep the ground even where the mower works.MOVA lists the tallest object it can cross as 4 cm (1.6 in) on the LiDAX Ultra and Pro 800, and 6 cm (2.4 in) on the LiDAX Ultra AWD.

Fixed when: The mower accepts the unlock and can resume.

Still showing Robot lifted?

The message keeps coming back after a restart. Contact MOVA after-sales service: in the US call +1 (888) 308-6159, 9 AM to 6 PM EST every day, or email [email protected]. Warranty: 3 years on the mower, 2 years on the battery pack, per MOVA US. MOVA support →

Parts that fix this

WheelFor MOVA LiDAX on AmazonCheck price →Check the part fits your model. Affiliate links: we may earn a commission at no cost to you.

Why it happens

Mower picked up while working
A wheel off the ground on uneven terrain or a tall object

Other MOVA LiDAX errors

The robot is not connected to the app›Failed to connect to Wi-Fi›Robot tilted›Robot trapped›Left/right rear wheel error›Drive wheels error›Blade disc can't rotate›The blade disc fails to move up or down›The blade disc cannot move to the side›Bumper error›Charging errorCharging error›Battery temperature too high›Battery temperature is high›Battery temperature is low›The robot shuts down on the spot›The robot pauses tasks and auto-returns to the station›The robot is in the station but does not charge›LiDAR is blocked›LiDAR malfunction›LiDAR is dirty›LiDAR temperature is high›LiDAR temperature is too high›Robot is lost›Sensor error›The robot is in the no-go zone›The robot is outside the map›Emergency stop is activated›The robot is away from the map. Risk of being stolen›Failed to return to the charging station›Failed to dock in the charging station›Positioning failed›Insufficient space for turning in front of the station›Path obstructed›The front camera is dirty›There is an issue with the front camera›Front camera blocked›Boundary detection error occurs during Auto-Mapping›The robot vibrates abnormally while mowing›All 40 MOVA LiDAX codes →

Keeps happening? Compare before you replace

MOVA LiDAX Ultra 3000 AWD$2,399 · Premium LiDAR and vision AWD mower for 0.75 acre with slopes Check price on Amazon →

MOVA LiDAX Ultra 1000$1,049 · LiDAR mower with no RTK antenna for flat yards up to 0.25 acre Check price on Amazon →

MOVA LiDAX Ultra 3000 AWD vs Segway Navimow H220Point by point

Questions owners ask

How do I unlock a MOVA LiDAX after Robot lifted?

Put it back on flat ground, then enter the PIN on the robot and confirm. On the LiDAX Pro 800, press OK twice instead.