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● Checked Nov 11, 2026From Segway Navimow support
Segway Navimow error
1202

Navimow X3 "Navimow Trimmer motor stuck" (1202): what it means and the fix

Steps4
ToolsNeeded
PartsNone

Works for Navimow X3 series (X315, X330, X350 and X390).

Short answer

What it means: Segway names code 1202 on the Navimow X3 series "navimow trimmer motor stuck". The mower stops and shows the code in the app until it is cleared.

Quick fix: Exit trimming mode and remove the Navimow Trimmer for safety.

Fix it in 4 steps

  1. Exit trimming mode and remove the Navimow Trimmer for safety.
  2. Check for anything on or under the trimmer head and remove it so the head spins freely.
  3. If the grass is too thick or tall, cut it below 20 cm with other tools.
  4. Press STOP to clear the code.

Fixed when: The code clears and the mower resumes its task.

Still showing Navimow Trimmer motor stuck?

The code comes back after a restart. Email Navimow support (US: [email protected]) or use Live Chat in the app, with the serial number, the date and time of the error and a video if you can. Contact Segway Navimow support. Warranty: Up to 3 years on the mower, per Navimow. Segway Navimow support →

Parts that fix this

Replacement bladesFor Navimow X3 on AmazonCheck price →Check the part fits your model. Affiliate links: we may earn a commission at no cost to you.

Why it happens

  • Debris on or under the trimmer head
  • Grass too thick or tall

Other Navimow X3 errors

6106Motion planning error›3107Left wheel motor error›7106GNSS module error›6116Channel access error›2106Battery temperature too low›9110Program crash›9108Program crash›3111IMU data error›All 66 Navimow X3 codes →

Keeps happening? Compare before you replace

Sources

  1. Segway Navimow support: X3 error code 1202, Navimow Trimmer motor stuck
  2. Segway Navimow support: Navimow X3 error code section
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