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● Checked Nov 11, 2026From Segway Navimow support
Segway Navimow error
6104

Navimow X3 "Charging station location error" (6104): what it means and the fix

Steps4
ToolsNone
PartsNone

Works for Navimow X3 series (X315, X330, X350 and X390).

Short answer

What it means: Segway names code 6104 on the Navimow X3 series "charging station location error". The mower stops and shows the code in the app until it is cleared.

Quick fix: Make sure the antenna is installed with nothing blocking it.

Fix it in 4 steps

  1. Make sure the antenna is installed with nothing blocking it.
  2. Push the mower into the charging station.
  3. Press STOP to clear the code and resume the task.
  4. If it persists, move the antenna or charging station and map again.

Fixed when: The code clears and the mower resumes its task.

Still showing Charging station location error?

The code comes back after a restart. Email Navimow support (US: [email protected]) or use Live Chat in the app, with the serial number, the date and time of the error and a video if you can. Contact Segway Navimow support. Warranty: Up to 3 years on the mower, per Navimow. Segway Navimow support →

Parts that fix this

Charging dockFor Navimow X3 on AmazonCheck price →Check the part fits your model. Affiliate links: we may earn a commission at no cost to you.

Why it happens

  • Antenna blocked or moved
  • Charging station moved since mapping

Other Navimow X3 errors

6106Motion planning error›3107Left wheel motor error›7106GNSS module error›6116Channel access error›2106Battery temperature too low›9110Program crash›9108Program crash›3111IMU data error›All 66 Navimow X3 codes →

Keeps happening? Compare before you replace

Sources

  1. Segway Navimow support: X3 error code 6104, Charging station location error
  2. Segway Navimow support: Navimow X3 error code section
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Charging dock for Navimow X3Part on AmazonCheck price →