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Navimow X3 error codes: what each one means and the fix

Navimow X3 error codes are four digit numbers shown in the Navimow app when an X315, X330, X350 and X390 stops. Segway publishes 66 codes for this series. Each one is listed here with Segway's own fix.

Researched by Riley Hart · updated Nov 11, 2026 · How we research

Find your code

Short answer

On the Navimow X3 series, Segway's first step for almost every code is the same: fix the physical cause, then press STOP on the mower to clear the code and resume. Codes in the 1100s and 1200s cover the cutting motor and the add on Navimow Trimmer, 2100s the battery, 3100s the wheels, 4100s and 4200s electronics and the RTK antenna, 6100s maps, position, docking and getting trapped, and 7100s to 9100s data and software faults.

CodeMeaningFix from Segway Navimow
6106Motion planning errorPlace the mower on an open, flat surface within the boundary. Press STOP to clear the code and resume. Make sure the camera lens is clean. Set the area where it often gets stuck as a VisionFence off zone
3107Left wheel motor errorPress STOP to clear the code. If that fails, restart the mower
7106GNSS module errorPress STOP to clear the code and resume. If the error persists, restart the mower
6116Channel access errorPress STOP to clear the code and resume. If the error keeps happening at the channel, create a VisionFence off zone around the channel area. Turn off Channel Sense in Settings, MOWER, Advanced Features, VisionFence
2106Battery temperature too lowMove the mower somewhere warm, within 0 to 40 °C, and wait until the battery warms up. Press STOP to clear the code. Do not take the battery pack apart, and use only a genuine battery
9110Program crashPress STOP to clear the code and resume the task. If that fails, restart the mower and place it in the charging station
9108Program crashPress STOP to clear the code and resume the task. If that fails, restart the mower and place it in the charging station
3111IMU data errorPress STOP to clear the code. If that fails, restart the mower
1203Navimow Trimmer motor overcurrent protectionPress STOP to clear the code
9104Program crashPress STOP to clear the code and resume the task. If the error persists, restart the mower and push it into the charging station
1217Hall sensor errorPress STOP to clear the code
1216Cutting deck motor disconnectedPress STOP to clear the code
6109Trapped errorPlace the mower on an open, flat surface within the boundary. Press STOP to clear the code and resume the task
6113Docking errorPress STOP and push the mower into the charging station. Check that the charging station is placed correctly and not blocked by obstacles. Check that nothing is blocking the charging port and causing poor contact
6111Path planning errorPress STOP to clear the code. If the channel exit is too close to or blocked by an off limit island, delete the channel and create a new one. If the area is too narrow, add a VisionFence off zone there. If the error persists, delete the current map and create a new one
1210Motor errorPress STOP to clear the code. If that fails, restart the mower
4201Display screen disconnection errorPress STOP to clear the code. If that fails, restart the mower
1215Cutting deck motor stuckFlip the mower over and clear grass clippings, string or stones from the blade fender and mowing module. Press STOP to clear the code. Change the cutting height in the app and check that the deck lifts and lowers smoothly. If STOP does not fix it, restart the mower and adjust the height again
7102Wheel encoder data errorPress STOP to clear the code. Press MOW, then OK, to resume mowing. If that fails, restart the mower and place it in the charging station
1211Navimow Trimmer communication errorPress STOP to clear the code. If that fails, remove and reinstall the Navimow Trimmer a few times
6114Position data errorPress STOP to clear the code and resume mowing. If the issue persists, restart the mower
4105ACU hardware errorPress STOP to clear the code. If that fails, restart the mower
1105Mowing motor stall protectionPower off the mower right away for safety. Check whether the blade disc is stuck and remove anything jammed in it. If the grass is thick and dense, cut it down to 6 cm or less. Restart the mower and resume mowing
6201Bumper sensor stopped workingPress STOP to clear the code and place the mower on the charging station. If that fails, restart the mower
2104Battery charging protectionPress STOP to clear the code. If the error persists, restart the mower
3112Universal wheel errorCheck whether the front universal wheels are stuck and remove any obstacles. Press STOP to clear the code
1202Navimow Trimmer motor stuckExit trimming mode and remove the Navimow Trimmer for safety. Check for anything on or under the trimmer head and remove it so the head spins freely. If the grass is too thick or tall, cut it below 20 cm with other tools. Press STOP to clear the code
6115Position data errorPush the mower into the charging station and press STOP to clear the code. If the issue persists, restart the mower
2103Battery discharge protectionPress STOP to clear the code. If the error persists, shut down the mower immediately
6108Trapped errorHelp the mower out of the trapped area. Press STOP to clear the code and resume the task. If it keeps getting stuck in the same area, set that area as an off limit island or even out the gaps or bumps
1104Motor current limit exceededPress STOP and restart the mower
9103Database reading errorPress STOP to clear the code and resume the task. If the error persists, restart the mower and push it into the charging station
4208Antenna communication errorMake sure the antenna is plugged in and nothing blocks it from the mower. Wait until the mower light is no longer red and the antenna light is solid green, then press STOP to clear the code
1201Navimow Trimmer initialization failedRemove and reinstall the Navimow Trimmer a few times
4103Communication interruptedPress STOP to clear the code. If that fails, restart the mower
3101Wheel motor stall protectionCheck for and remove anything blocking the wheels. Press STOP to clear the code. Press MOW, then OK, to resume mowing
6112Trapped errorHelp the mower out of the trapped area. Press STOP to clear the code and resume the task. If it often gets stuck in the same area, set that area as an off limit island or smooth out its gaps or bumps
3108Wheel motor calibration errorRestart the mower
1209Navimow Trimmer out of powerPress STOP to clear the code. If that fails, restart the mower
5101GNSS antenna errorCheck that the GNSS antenna is connected properly. If it is not, mount it and connect it to the charging station. Press STOP to clear the code
2107Incompatible batteryDo not take the battery apart yourself. Use the original manufacturer battery
7103Localization data streaming faultPress STOP to clear the code and resume the task. If that fails, restart the mower
6110Motion control errorPress STOP to clear the code. Restart the mower and resume the task
3102Overspeed protectionStop pushing the mower faster than the recommended limit, which is what triggers this code. Press STOP to clear the code and resume mowing
2108Incompatible batteryDo not take the battery apart yourself. Use the original manufacturer battery
1213Navimow Trimmer overvoltage protectionPress STOP to clear the code
4107Camera sensor errorPress STOP to clear the code. If the error persists, restart the mower
3109Wheel motor current protectionPress STOP to clear the code. If the error persists, restart the mower
6104Charging station location errorMake sure the antenna is installed with nothing blocking it. Push the mower into the charging station. Press STOP to clear the code and resume the task. If it persists, move the antenna or charging station and map again
3110Wheel motor errorPress STOP to clear the code. If that fails, restart the mower
1101Motor failed to initializeKeep the mower still and restart it
6102Local map acquisition errorPress STOP to clear the code. If the error persists, restart the mower
6107Charging station location errorPress STOP and push the mower into the charging station. Make sure there are no obstacles on the charging station. If the charging station or antenna moved since mapping, create a new map. If it persists, move the antenna or charging station and create a new map
9111Charging errorClear grass clippings and debris around the charging port so the charging strip makes firm contact. Place the charging station on a flat surface so the mower sits steady
7101Battery data errorPress STOP to clear the code. Press MOW, then OK, to resume mowing. If that fails, restart the mower and place it in the charging station
1107Motor voltage errorPress STOP to clear the code. If the error persists, restart the mower
9105Program crashPress STOP to clear the code and resume the task. If the error persists, restart the mower and push it into the charging station
8101Camera sensor calibration errorContact Navimow support; there is no at home fix
4106STOP button held downCheck whether anything is pressing on the STOP button and remove it. Press STOP again or restart the mower
4204Antenna communication errorMake sure the antenna is plugged in with nothing between it and the mower. Wait until the mower light is no longer red and the antenna light is solid green. Press STOP to clear the code
6101Map loading errorPress STOP to clear the code and resume the task. If the error persists, delete the current map and create a new one
9109Program crashPress STOP to clear the code and resume the task. If that fails, restart the mower and place it in the charging station
6105Out of boundary errorPlace the mower on an open, flat surface within the boundary or push it into the charging station. Press STOP to clear the code. Resume the task once the light turns blue
2105Battery temperature too highMove the mower to a shady spot between 0 and 40 °C and wait for it to cool. Press STOP to clear the code. Do not take the battery pack apart, and use only a genuine battery
1212Navimow Trimmer overcurrent protectionPress STOP to clear the code
6103Position acquisition errorPush the mower into the charging station. Press STOP to clear the code and resume the task. If the error persists, restart the mower

Meanings and fixes from Segway Navimow's Navimow X3 error code articles on the Navimow support center, checked November 11, 2026. Codes for other Navimow series can mean different things, so check your model.

What to do next

Still broken?Repair or replace

If it keeps coming back, contact Segway Navimow support first, especially under warranty. Out of warranty, compare the repair quote with a new robot.

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How Navimow X3 error codes work

Segway keeps a separate error code section in its Help Center for each Navimow series, with one article per code. This page covers the Navimow X3 series: the X315, X330, X350 and X390. Many numbers, like 6112 or 2105, also appear on other series, but Segway writes each series its own fix, so use the list for your model.

Codes in the 1100s and 1200s cover the cutting motor and the add on Navimow Trimmer, 2100s the battery, 3100s the wheels, 4100s and 4200s electronics and the RTK antenna, 6100s maps, position, docking and getting trapped, and 7100s to 9100s data and software faults.

The general fix sequence

Segway's articles follow the same pattern for most codes. Use it before contacting support.

  • Fix the physical cause: lift the mower out if it is stuck, move it back inside the boundary, or clear the dock.
  • Press STOP on the mower to clear the code.
  • Resume the task in the app.
  • If the code comes back, restart the mower.
  • If it still comes back, contact support with the serial number, the date and time of the error, and a video if you can.

Codes that need support

Segway gives no at home fix for 8101 (camera sensor calibration), so contact Navimow support for those. 2107 and 2108 mean the battery is not a genuine Navimow battery for this model. US owners can email [email protected], and the app also has Live Chat.

Navimow X3 models in our rankings

Lawn · Segway Navimow X390 Best for large open properties up to 2.5 acres $4,499 Check price →Full profile
Lawn · Segway Navimow X350 Best for big open lawns up to 1.5 acres $2,799 Check price →Full profile
Lawn · Segway Navimow X330 Best for large open yards up to 1 acre $2,299 Check price →Full profile

Questions people ask

How do I clear an error code on a Navimow X3?

Fix the cause, then press the STOP button on the mower. Segway uses STOP to clear almost every code before you resume mowing.

What does Navimow X3 error 6112 mean?

The mower is trapped. Help it out, press STOP and resume. If it keeps getting stuck in one spot, set that spot as an off limit island or smooth out the gaps or bumps.

Where is the full Navimow X3 error code list?

In Segway's Navimow Help Center, which has an error code section for the Navimow X3 series, and in the Navimow app. All 66 codes are in the table on this page.

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