Navimow X3 error codes: what each one means and the fix
Navimow X3 error codes are four digit numbers shown in the Navimow app when an X315, X330, X350 and X390 stops. Segway publishes 66 codes for this series. Each one is listed here with Segway's own fix.
Researched by Riley Hart · updated Nov 11, 2026 · How we research
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On the Navimow X3 series, Segway's first step for almost every code is the same: fix the physical cause, then press STOP on the mower to clear the code and resume. Codes in the 1100s and 1200s cover the cutting motor and the add on Navimow Trimmer, 2100s the battery, 3100s the wheels, 4100s and 4200s electronics and the RTK antenna, 6100s maps, position, docking and getting trapped, and 7100s to 9100s data and software faults.
| Code | Meaning | Fix from Segway Navimow |
|---|---|---|
| 6106 | Motion planning error | Place the mower on an open, flat surface within the boundary. Press STOP to clear the code and resume. Make sure the camera lens is clean. Set the area where it often gets stuck as a VisionFence off zone |
| 3107 | Left wheel motor error | Press STOP to clear the code. If that fails, restart the mower |
| 7106 | GNSS module error | Press STOP to clear the code and resume. If the error persists, restart the mower |
| 6116 | Channel access error | Press STOP to clear the code and resume. If the error keeps happening at the channel, create a VisionFence off zone around the channel area. Turn off Channel Sense in Settings, MOWER, Advanced Features, VisionFence |
| 2106 | Battery temperature too low | Move the mower somewhere warm, within 0 to 40 °C, and wait until the battery warms up. Press STOP to clear the code. Do not take the battery pack apart, and use only a genuine battery |
| 9110 | Program crash | Press STOP to clear the code and resume the task. If that fails, restart the mower and place it in the charging station |
| 9108 | Program crash | Press STOP to clear the code and resume the task. If that fails, restart the mower and place it in the charging station |
| 3111 | IMU data error | Press STOP to clear the code. If that fails, restart the mower |
| 1203 | Navimow Trimmer motor overcurrent protection | Press STOP to clear the code |
| 9104 | Program crash | Press STOP to clear the code and resume the task. If the error persists, restart the mower and push it into the charging station |
| 1217 | Hall sensor error | Press STOP to clear the code |
| 1216 | Cutting deck motor disconnected | Press STOP to clear the code |
| 6109 | Trapped error | Place the mower on an open, flat surface within the boundary. Press STOP to clear the code and resume the task |
| 6113 | Docking error | Press STOP and push the mower into the charging station. Check that the charging station is placed correctly and not blocked by obstacles. Check that nothing is blocking the charging port and causing poor contact |
| 6111 | Path planning error | Press STOP to clear the code. If the channel exit is too close to or blocked by an off limit island, delete the channel and create a new one. If the area is too narrow, add a VisionFence off zone there. If the error persists, delete the current map and create a new one |
| 1210 | Motor error | Press STOP to clear the code. If that fails, restart the mower |
| 4201 | Display screen disconnection error | Press STOP to clear the code. If that fails, restart the mower |
| 1215 | Cutting deck motor stuck | Flip the mower over and clear grass clippings, string or stones from the blade fender and mowing module. Press STOP to clear the code. Change the cutting height in the app and check that the deck lifts and lowers smoothly. If STOP does not fix it, restart the mower and adjust the height again |
| 7102 | Wheel encoder data error | Press STOP to clear the code. Press MOW, then OK, to resume mowing. If that fails, restart the mower and place it in the charging station |
| 1211 | Navimow Trimmer communication error | Press STOP to clear the code. If that fails, remove and reinstall the Navimow Trimmer a few times |
| 6114 | Position data error | Press STOP to clear the code and resume mowing. If the issue persists, restart the mower |
| 4105 | ACU hardware error | Press STOP to clear the code. If that fails, restart the mower |
| 1105 | Mowing motor stall protection | Power off the mower right away for safety. Check whether the blade disc is stuck and remove anything jammed in it. If the grass is thick and dense, cut it down to 6 cm or less. Restart the mower and resume mowing |
| 6201 | Bumper sensor stopped working | Press STOP to clear the code and place the mower on the charging station. If that fails, restart the mower |
| 2104 | Battery charging protection | Press STOP to clear the code. If the error persists, restart the mower |
| 3112 | Universal wheel error | Check whether the front universal wheels are stuck and remove any obstacles. Press STOP to clear the code |
| 1202 | Navimow Trimmer motor stuck | Exit trimming mode and remove the Navimow Trimmer for safety. Check for anything on or under the trimmer head and remove it so the head spins freely. If the grass is too thick or tall, cut it below 20 cm with other tools. Press STOP to clear the code |
| 6115 | Position data error | Push the mower into the charging station and press STOP to clear the code. If the issue persists, restart the mower |
| 2103 | Battery discharge protection | Press STOP to clear the code. If the error persists, shut down the mower immediately |
| 6108 | Trapped error | Help the mower out of the trapped area. Press STOP to clear the code and resume the task. If it keeps getting stuck in the same area, set that area as an off limit island or even out the gaps or bumps |
| 1104 | Motor current limit exceeded | Press STOP and restart the mower |
| 9103 | Database reading error | Press STOP to clear the code and resume the task. If the error persists, restart the mower and push it into the charging station |
| 4208 | Antenna communication error | Make sure the antenna is plugged in and nothing blocks it from the mower. Wait until the mower light is no longer red and the antenna light is solid green, then press STOP to clear the code |
| 1201 | Navimow Trimmer initialization failed | Remove and reinstall the Navimow Trimmer a few times |
| 4103 | Communication interrupted | Press STOP to clear the code. If that fails, restart the mower |
| 3101 | Wheel motor stall protection | Check for and remove anything blocking the wheels. Press STOP to clear the code. Press MOW, then OK, to resume mowing |
| 6112 | Trapped error | Help the mower out of the trapped area. Press STOP to clear the code and resume the task. If it often gets stuck in the same area, set that area as an off limit island or smooth out its gaps or bumps |
| 3108 | Wheel motor calibration error | Restart the mower |
| 1209 | Navimow Trimmer out of power | Press STOP to clear the code. If that fails, restart the mower |
| 5101 | GNSS antenna error | Check that the GNSS antenna is connected properly. If it is not, mount it and connect it to the charging station. Press STOP to clear the code |
| 2107 | Incompatible battery | Do not take the battery apart yourself. Use the original manufacturer battery |
| 7103 | Localization data streaming fault | Press STOP to clear the code and resume the task. If that fails, restart the mower |
| 6110 | Motion control error | Press STOP to clear the code. Restart the mower and resume the task |
| 3102 | Overspeed protection | Stop pushing the mower faster than the recommended limit, which is what triggers this code. Press STOP to clear the code and resume mowing |
| 2108 | Incompatible battery | Do not take the battery apart yourself. Use the original manufacturer battery |
| 1213 | Navimow Trimmer overvoltage protection | Press STOP to clear the code |
| 4107 | Camera sensor error | Press STOP to clear the code. If the error persists, restart the mower |
| 3109 | Wheel motor current protection | Press STOP to clear the code. If the error persists, restart the mower |
| 6104 | Charging station location error | Make sure the antenna is installed with nothing blocking it. Push the mower into the charging station. Press STOP to clear the code and resume the task. If it persists, move the antenna or charging station and map again |
| 3110 | Wheel motor error | Press STOP to clear the code. If that fails, restart the mower |
| 1101 | Motor failed to initialize | Keep the mower still and restart it |
| 6102 | Local map acquisition error | Press STOP to clear the code. If the error persists, restart the mower |
| 6107 | Charging station location error | Press STOP and push the mower into the charging station. Make sure there are no obstacles on the charging station. If the charging station or antenna moved since mapping, create a new map. If it persists, move the antenna or charging station and create a new map |
| 9111 | Charging error | Clear grass clippings and debris around the charging port so the charging strip makes firm contact. Place the charging station on a flat surface so the mower sits steady |
| 7101 | Battery data error | Press STOP to clear the code. Press MOW, then OK, to resume mowing. If that fails, restart the mower and place it in the charging station |
| 1107 | Motor voltage error | Press STOP to clear the code. If the error persists, restart the mower |
| 9105 | Program crash | Press STOP to clear the code and resume the task. If the error persists, restart the mower and push it into the charging station |
| 8101 | Camera sensor calibration error | Contact Navimow support; there is no at home fix |
| 4106 | STOP button held down | Check whether anything is pressing on the STOP button and remove it. Press STOP again or restart the mower |
| 4204 | Antenna communication error | Make sure the antenna is plugged in with nothing between it and the mower. Wait until the mower light is no longer red and the antenna light is solid green. Press STOP to clear the code |
| 6101 | Map loading error | Press STOP to clear the code and resume the task. If the error persists, delete the current map and create a new one |
| 9109 | Program crash | Press STOP to clear the code and resume the task. If that fails, restart the mower and place it in the charging station |
| 6105 | Out of boundary error | Place the mower on an open, flat surface within the boundary or push it into the charging station. Press STOP to clear the code. Resume the task once the light turns blue |
| 2105 | Battery temperature too high | Move the mower to a shady spot between 0 and 40 °C and wait for it to cool. Press STOP to clear the code. Do not take the battery pack apart, and use only a genuine battery |
| 1212 | Navimow Trimmer overcurrent protection | Press STOP to clear the code |
| 6103 | Position acquisition error | Push the mower into the charging station. Press STOP to clear the code and resume the task. If the error persists, restart the mower |
Meanings and fixes from Segway Navimow's Navimow X3 error code articles on the Navimow support center, checked November 11, 2026. Codes for other Navimow series can mean different things, so check your model.
What to do next
If it keeps coming back, contact Segway Navimow support first, especially under warranty. Out of warranty, compare the repair quote with a new robot.
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How Navimow X3 error codes work
Segway keeps a separate error code section in its Help Center for each Navimow series, with one article per code. This page covers the Navimow X3 series: the X315, X330, X350 and X390. Many numbers, like 6112 or 2105, also appear on other series, but Segway writes each series its own fix, so use the list for your model.
Codes in the 1100s and 1200s cover the cutting motor and the add on Navimow Trimmer, 2100s the battery, 3100s the wheels, 4100s and 4200s electronics and the RTK antenna, 6100s maps, position, docking and getting trapped, and 7100s to 9100s data and software faults.
The general fix sequence
Segway's articles follow the same pattern for most codes. Use it before contacting support.
- Fix the physical cause: lift the mower out if it is stuck, move it back inside the boundary, or clear the dock.
- Press STOP on the mower to clear the code.
- Resume the task in the app.
- If the code comes back, restart the mower.
- If it still comes back, contact support with the serial number, the date and time of the error, and a video if you can.
Codes that need support
Segway gives no at home fix for 8101 (camera sensor calibration), so contact Navimow support for those. 2107 and 2108 mean the battery is not a genuine Navimow battery for this model. US owners can email [email protected], and the app also has Live Chat.
Navimow X3 models in our rankings
Questions people ask
How do I clear an error code on a Navimow X3?
Fix the cause, then press the STOP button on the mower. Segway uses STOP to clear almost every code before you resume mowing.
What does Navimow X3 error 6112 mean?
The mower is trapped. Help it out, press STOP and resume. If it keeps getting stuck in one spot, set that spot as an off limit island or smooth out the gaps or bumps.
Where is the full Navimow X3 error code list?
In Segway's Navimow Help Center, which has an error code section for the Navimow X3 series, and in the Navimow app. All 66 codes are in the table on this page.
Related
Read next
Sources
- Segway Navimow support: Navimow X3 error code section
- Segway Navimow support: X3 error code 6106, Motion planning error
- Segway Navimow support: X3 error code 3107, Left wheel motor error
- Segway Navimow support: X3 error code 7106, GNSS module error
- Segway Navimow support: X3 error code 6116, Channel access error