Navimow X3 "Channel access error" (6116): what it means and the fix

Steps3

ToolsNone

PartsNone

Works for Navimow X3 series (X315, X330, X350 and X390).

Short answer

What it means: Segway names code 6116 on the Navimow X3 series "channel access error". The mower stops and shows the code in the app until it is cleared.

Quick fix: Press STOP to clear the code and resume.

Fix it in 3 steps

Press STOP to clear the code and resume.
If the error keeps happening at the channel, create a VisionFence off zone around the channel area.
Turn off Channel Sense in Settings, MOWER, Advanced Features, VisionFence.

Fixed when: The code clears and the mower resumes its task.

Still showing Channel access error?

The code comes back after a restart. Email Navimow support (US: [email protected]) or use Live Chat in the app, with the serial number, the date and time of the error and a video if you can. Contact Segway Navimow support. Warranty: Up to 3 years on the mower, per Navimow. Segway Navimow support →

Parts that fix this

Replacement bladesFor Navimow X3 on AmazonCheck price →Check the part fits your model. Affiliate links: we may earn a commission at no cost to you.

Other Navimow X3 errors

6106Motion planning error›3107Left wheel motor error›7106GNSS module error›2106Battery temperature too low›9110Program crash›9108Program crash›3111IMU data error›9104Program crash›6109Trapped error›6113Docking error›6111Path planning error›1210Motor error›4201Display screen disconnection error›1215Cutting deck motor stuck›7102Wheel encoder data error›1211Navimow Trimmer communication error›6114Position data error›4105ACU hardware error›1105Mowing motor stall protection›6201Bumper sensor stopped working›2104Battery charging protection›3112Universal wheel error›1202Navimow Trimmer motor stuck›6115Position data error›2103Battery discharge protection›6108Trapped error›9103Database reading error›4208Antenna communication error›4103Communication interrupted›3101Wheel motor stall protection›6112Trapped error›1209Navimow Trimmer out of power›5101GNSS antenna error›2107Incompatible battery›7103Localization data streaming fault›6110Motion control error›3102Overspeed protection›2108Incompatible battery›4107Camera sensor error›3109Wheel motor current protection›6104Charging station location error›3110Wheel motor error›6102Local map acquisition error›6107Charging station location error›9111Charging error›7101Battery data error›1107Motor voltage error›9105Program crash›4106STOP button held down›4204Antenna communication error›6101Map loading error›9109Program crash›6105Out of boundary error›2105Battery temperature too high›6103Position acquisition error›All 66 Navimow X3 codes →

Keeps happening? Compare before you replace

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Segway Navimow X350$2,799 · Fast RTK and vision mower for big, open lawns up to 1.5 acres Check price on Amazon →

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Navimow X3 "Channel access error" (6116): what it means and the fix

Fix it in 3 steps

Parts that fix this

Other Navimow X3 errors

Keeps happening? Compare before you replace

Sources