● Checked Nov 3, 2026From Roborock support
Roborock error27
Roborock Error 27: VibraRise mop lift stuck, and the fix
Steps2
ToolsNone
PartsMaybe mop pads
Works for Roborock robot vacuums (S, Q, Saros and Qrevo series).
Short answerRed light. The power light flashes red and the robot speaks the error.
What it means: The VibraRise mop system is jammed and cannot move.
Quick fix: Check the VibraRise mop system for obstructions.
Fix it in 2 steps
- Check the VibraRise mop system for obstructions.Done?
- Remove anything caught in it and try again.Did it work?
Fixed when: The mop lifts and lowers without the alert.
Great, it is fixed. Bookmark this page in case it comes back.
Still showing VibraRise mop lift stuck?
The error comes back after you follow these steps. Contact Roborock support with your model, serial number and the error number. Contact Roborock support at 1 855 960 4321 (24/7 (US)). Roborock support →
Parts that fix this
Often linked to the mop pads. Worn pads stop holding water evenly, which leaves streaks and trips mop errors.
How old is your Roborock?
Fixes this · our kit1 year refill kit for Roborock S8, S8+ and S8 Pro Ultra2 rubber main rollers (1 set), 4 side brushes, 4 filters, 4 mop cloths. Free US shipping · Fit guarantee$16.99See the kit →Just the mop padsFor Roborock on AmazonCheck price →Check the part fits your model. Affiliate links: we may earn a commission at no cost to you.
Remind me when parts are due (one free email)
Other Roborock errors
7Wheels stuck›12Battery too low›14Battery error›15Wall sensor dirty›16Robot tilted›18Fan error›21Vertical bumper pressed›22Dock locator error›23Cannot return to the dock›28Robot on carpet›42Maintenance brush jammed›Keeps happening? Compare before you replace
Roborock Qrevo Curv 2 Flow$650 · Roller mop robot for mostly hard floor homes at a midrange priceCheck price on Amazon →
Roborock Qrevo 2 Pro$600 · Midrange mop washing robot with auto mop removal under $600Check price on Amazon →
Narwal Flow 2 vs Roborock Qrevo Curv 2 FlowPoint by point