● Checked Nov 3, 2026From Roborock support
Roborock
Roborock "No go zone or virtual wall detected": what it means and the fix
Steps2
ToolsNone
PartsNone
Works for Roborock robot vacuums (S, Q, Saros and Qrevo series).
Short answer
What it means: The robot started inside a no go zone or behind an invisible wall, so it cannot clean.
Quick fix: Move the robot out of the no go zone or away from the virtual wall.
Fix it in 2 steps
- Move the robot out of the no go zone or away from the virtual wall.Done?
- Restart the clean.Did it work?
Fixed when: The robot starts cleaning outside the blocked area.
Great, it is fixed. Bookmark this page in case it comes back.
Still showing No go zone or virtual wall detected?
The message appears when the robot is clearly outside any no go zone. Contact Roborock support. Contact Roborock support at 1 855 960 4321 (24/7 (US)). Roborock support →
Parts that fix this
Refill kit (brushes and filters)For Roborock on AmazonCheck price →Check the part fits your model. Affiliate links: we may earn a commission at no cost to you.
Other Roborock errors
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