Pudu BellaBot "Positioning failure (I'm lost)" (Loss of positioning): what it means and the fix
Works for Pudu BellaBot (BL100, BL101, BL110) and BellaBot Pro delivery robots.
What it means: The robot cannot work out where it is on its map. Older V1.2 manuals word it as I am lost, please push me directly below the positioning mark, and list it as Loss of positioning.
Quick fix: If the map on the robot does not match the site, tap Map selection and choose the correct map.
Fix it in 6 steps
- If the map on the robot does not match the site, tap Map selection and choose the correct map.Done?
- Push the robot so it sits directly below the positioning mark, then try again.Done?
- If it still fails, reboot the robot and try again.Done?
- If oil or other dirt covers the vision sensor, clean it with a lens cleaning kit.Done?
- Check that the vision sensor fill light is red.Done?
- If the battery is low, charge the robot. If not, check the battery is installed properly, the key switch is ON and the rear cover is fitted.Did it work?
Fixed when: The robot finds its position and the task carries on.
Great, it is fixed. Bookmark this page in case it comes back.
Still showing Positioning failure (I'm lost)?
The vision sensor fill light is not red, or positioning still fails after a reboot under the mark. Contact your local Pudu distributor, or Pudu technical service at [email protected]. Contact Pudu support at +86 755-86952935. Warranty: Varies by component; see the warranty card. Pudu support →
Parts that fix this
Why it happens
- The robot was not powered on at the startup location
- The map selected on the robot does not match the site
- Too much has changed at the startup location
- Too much has changed on the site
Other Pudu BellaBot errors
Low battery, pleBattery too low›Motor rotation aMotor error›Sensor connectioSensor error›POST failsSelf test (POST) fails›Robot can't bootRobot will not power on›Keeps happening? Compare before you replace
Questions owners ask
What does I'm lost mean on a BellaBot?
The robot cannot find its position on the map. Push it directly under the positioning mark, make sure the correct map is selected, and clean the vision sensor if it is dirty.