● Checked Nov 9, 2026From Pudu support
Pudu BellaBot
Pudu BellaBot "Robot stops or does not move smoothly": what it means and the fix
Steps4
ToolsNone
PartsNone
Works for Pudu BellaBot (BL100, BL101, BL110) and BellaBot Pro delivery robots.
Short answer
What it means: The robot moves unevenly or stops on its route.
Quick fix: Clear any obstacles in front of the robot.
Fix it in 4 steps
- Clear any obstacles in front of the robot.Done?
- Clean oil or soup stains off the depth vision sensors.Done?
- Check the passage is wider than the robot's minimum travel width.Done?
- If mirrors or reflective metal line the passage, stick matte stickers on them 16 to 20 cm above the floor.Did it work?
Fixed when: The robot moves smoothly along its route.
Great, it is fixed. Bookmark this page in case it comes back.
Still showing Robot stops or does not move smoothly?
It still stops with a clear, wide path. Contact your local Pudu distributor, or Pudu technical service at [email protected]. Contact Pudu support at +86 755-86952935. Warranty: Varies by component; see the warranty card. Pudu support →
Why it happens
- Obstacles in front of the robot
- Oil or soup stains on the depth vision sensors
- A passage narrower than the minimum travel width
- Mirrors or reflective metal along the passage
Other Pudu BellaBot errors
Loss of positionPositioning failure (I'm lost)›Low battery, pleBattery too low›Motor rotation aMotor error›Sensor connectioSensor error›POST failsSelf test (POST) fails›Robot can't bootRobot will not power on›Keeps happening? Compare before you replace
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