● Checked Nov 9, 2026From Pudu support
Pudu BellaBot
Pudu BellaBot "Suspended": what it means and the fix
Steps2
ToolsNone
PartsNone
Works for Pudu BellaBot (BL100, BL101, BL110) and BellaBot Pro delivery robots.
Short answer
What it means: The robot reports that it is suspended, and Pudu's fix is to put it back on flat ground.
Quick fix: Put the robot on flat ground.
Fix it in 2 steps
- Put the robot on flat ground.Done?
- Tap the screen to resume.Did it work?
Great, it is fixed. Bookmark this page in case it comes back.
Still showing Suspended?
The alarm stays with the robot on flat ground. Contact your local Pudu distributor, or Pudu technical service at [email protected]. Contact Pudu support at +86 755-86952935. Warranty: Varies by component; see the warranty card. Pudu support →
Other Pudu BellaBot errors
Loss of positionPositioning failure (I'm lost)›Low battery, pleBattery too low›Motor rotation aMotor error›Sensor connectioSensor error›POST failsSelf test (POST) fails›Robot can't bootRobot will not power on›Keeps happening? Compare before you replace
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