● Checked Nov 9, 2026From Pudu support
Pudu BellaBot
Pudu BellaBot "Positioning failure on BellaBot Pro": what it means and the fix
Steps5
ToolsNone
PartsNone
Works for Pudu BellaBot (BL100, BL101, BL110) and BellaBot Pro delivery robots.
Short answer
What it means: The BellaBot Pro cannot recognize its positioning features, so it does not know where it is.
Quick fix: Select the map that matches the current site.
Fix it in 5 steps
- Select the map that matches the current site.Done?
- Push the robot directly under its boot point and turn it to face the right way.Done?
- Tap reposition.The screen asks you to make sure the robot is parked in the booting area and facing the right direction.Done?
- Clean the vision sensor if oil or dirt is blocking it.Done?
- Check that the vision sensor fill light is red.Did it work?
Fixed when: The robot finds its position.
Great, it is fixed. Bookmark this page in case it comes back.
Still showing Positioning failure on BellaBot Pro?
The vision sensor fill light is not red, or it stays lost. Contact your local Pudu distributor, or Pudu technical service at [email protected]. Contact Pudu support at +86 755-86952935. Warranty: Varies by component; see the warranty card. Pudu support →
Why it happens
- The robot cannot recognize positioning features
- The selected map does not match the site
Other Pudu BellaBot errors
Loss of positionPositioning failure (I'm lost)›Low battery, pleBattery too low›Motor rotation aMotor error›Sensor connectioSensor error›POST failsSelf test (POST) fails›Robot can't bootRobot will not power on›Keeps happening? Compare before you replace
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