Dreame robot mower "The robot is away from the map. Risk of being stolen": what it means and the fix
Works for Dreame A2 and A3 AWD series (A3 AWD 1000, A3 AWD Pro 2500 and 3500).
What it means: The mower is far outside its mapped area, so the Off-Map Alarm goes off in case it is being stolen.
Quick fix: Enter the PIN code on the robot and confirm.
Fix it in 2 steps
- Enter the PIN code on the robot and confirm.Done?
- If you move the mower on purpose often, you can turn off the Off-Map Alarm in the app settings.Did it work?
Fixed when: The alarm stops.
Great, it is fixed. Bookmark this page in case it comes back.
Still showing The robot is away from the map. Risk of being stolen?
The message keeps coming back after a restart. Contact Dreame after-sales service through support.dreametech.com, or the [email protected] address in the manual, with your serial number and a photo or video of the problem. Contact Dreame support. Dreame support →
Parts that fix this
Other Dreame robot mower errors
The robot is not connected to the app›Robot lifted›Robot tilted›Robot trapped›Wheel error›Blade disc can't rotate›The blade disc fails to move up or down›The blade disc cannot move to the side›Bumper error›Charging errorCharging error›Battery temperature too high›Battery temperature is high›Battery temperature is low›LiDAR is blocked›LiDAR malfunction›LiDAR is dirty›LiDAR temperature is high›LiDAR temperature is too high›Robot is lost›The robot is in the no-go zone›The robot is outside the map›Emergency stop is activated›Low battery›Failed to return to the charging station›Failed to dock in the charging station›Positioning failed›Insufficient space for turning in front of the station›Path obstructed›There is an issue with the front camera›Boundary detection error occurs during Auto-Mapping›Abnormal vibration›All 35 Dreame robot mower codes →