Dreame robot mower "Wheel error": what it means and the fix
Works for Dreame A2 and A3 AWD series (A3 AWD 1000, A3 AWD Pro 2500 and 3500).
What it means: A drive wheel cannot turn, or its wheel motor has a fault. The app names the wheel: left or right on the A2, and left or right, front or rear on the A3 AWD.
Quick fix: Clean the wheels and try again.
Fix it in 2 steps
- Clean the wheels and try again.Done?
- Restart the robot.Did it work?
Fixed when: The mower drives normally again.
Great, it is fixed. Bookmark this page in case it comes back.
Still showing Wheel error?
The error stays after cleaning and a restart. Contact Dreame after-sales service through support.dreametech.com. Dreame has a separate FAQ on whether you can buy and replace wheels yourself. Contact Dreame support. Dreame support →
Parts that fix this
Why it happens
- Dirty wheels
- Wheel motor fault
Other Dreame robot mower errors
The robot is not connected to the app›Robot lifted›Robot tilted›Robot trapped›Blade disc can't rotate›The blade disc fails to move up or down›The blade disc cannot move to the side›Bumper error›Charging errorCharging error›Battery temperature too high›Battery temperature is high›Battery temperature is low›LiDAR is blocked›LiDAR malfunction›LiDAR is dirty›LiDAR temperature is high›LiDAR temperature is too high›Robot is lost›The robot is in the no-go zone›The robot is outside the map›Emergency stop is activated›Low battery›The robot is away from the map. Risk of being stolen›Failed to return to the charging station›Failed to dock in the charging station›Positioning failed›Insufficient space for turning in front of the station›Path obstructed›There is an issue with the front camera›Boundary detection error occurs during Auto-Mapping›Abnormal vibration›All 35 Dreame robot mower codes →