Dreame robot mower "Failed to dock in the charging station": what it means and the fix

Steps6

ToolsNone

PartsNone

Works for Dreame A2 and A3 AWD series (A3 AWD 1000, A3 AWD Pro 2500 and 3500).

Short answer

What it means: The mower reached the station but could not dock onto it.

Quick fix: Check that the reflective films on the station are clean and not blocked.

Fix it in 6 steps

Check that the reflective films on the station are clean and not blocked.
Clear any obstacles in front of the station.
Check that the station has not been moved and is not on a slope.
Clear thick mud off the baseplate.
Check that the station has power.
Help the robot dock with remote control in the app or by hand.

Fixed when: The mower docks and starts charging.

Still showing Failed to dock in the charging station?

The message keeps coming back after a restart. Contact Dreame after-sales service through support.dreametech.com, or the [email protected] address in the manual, with your serial number and a photo or video of the problem. Contact Dreame support. Dreame support →

Parts that fix this

Charging dockFor Dreame robot mower on AmazonCheck price →Check the part fits your model. Affiliate links: we may earn a commission at no cost to you.

Why it happens

Dirty or blocked reflective films on the station
Obstacles in front of the station
Station moved, on a slope or without power
Thick mud on the baseplate

Other Dreame robot mower errors

The robot is not connected to the app›Robot lifted›Robot tilted›Robot trapped›Wheel error›Blade disc can't rotate›The blade disc fails to move up or down›The blade disc cannot move to the side›Bumper error›Charging errorCharging error›Battery temperature too high›Battery temperature is high›Battery temperature is low›LiDAR is blocked›LiDAR malfunction›LiDAR is dirty›LiDAR temperature is high›LiDAR temperature is too high›Robot is lost›The robot is in the no-go zone›The robot is outside the map›Emergency stop is activated›Low battery›The robot is away from the map. Risk of being stolen›Failed to return to the charging station›Positioning failed›Insufficient space for turning in front of the station›Path obstructed›There is an issue with the front camera›Boundary detection error occurs during Auto-Mapping›Abnormal vibration›All 35 Dreame robot mower codes →

Keeps happening? Compare before you replace

Dreame A3 AWD 1000$1,400 · LiDAR AWD mower for quarter acre hilly yards, no RTK Check price on Amazon →

Dreame A3 AWD Pro 2500$1,700 · LiDAR and vision AWD mower, no RTK, for hilly 0.62 acre lawns Check price on Amazon →

Dreame A3 AWD 1000 vs Mammotion YUKA mini 2 1000HPoint by point

Questions owners ask

Why does my Dreame mower keep failing to dock?

Dreame lists dirty or blocked reflective films, obstacles in front of the station, a moved or sloped station, thick mud on the baseplate and no power. Fix those, then help it dock once by remote or by hand.