Dreame robot mower "Robot trapped": what it means and the fix

Steps5

ToolsNone

PartsNone

Works for Dreame A2 and A3 AWD series (A3 AWD 1000, A3 AWD Pro 2500 and 3500).

Short answer

What it means: The mower is stuck on something or cannot find a way out of where it is.

Quick fix: Remove the obstacles around the robot and try again.

Fix it in 5 steps

Remove the obstacles around the robot and try again.
Move the robot by hand to a flat, open place inside the map and try again.If it still fails, try again with the robot in the charging station.
Fill any holes in the lawn before mowing.
If the grass is taller than 10 cm, change the obstacle avoidance height in the app or cut the grass with a push mower first.
If it gets trapped in the same place often, set that place as a no-go zone.

Fixed when: The mower drives off and keeps mowing.

Still showing Robot trapped?

The message keeps coming back after a restart. Contact Dreame after-sales service through support.dreametech.com, or the [email protected] address in the manual, with your serial number and a photo or video of the problem. Contact Dreame support. Dreame support →

Parts that fix this

Replacement bladesFor Dreame robot mower on AmazonCheck price →Check the part fits your model. Affiliate links: we may earn a commission at no cost to you.

Why it happens

Obstacles around the mower
Holes in the lawn
Grass taller than 10 cm
A spot where it gets stuck again and again

Other Dreame robot mower errors

The robot is not connected to the app›Robot lifted›Robot tilted›Wheel error›Blade disc can't rotate›The blade disc fails to move up or down›The blade disc cannot move to the side›Bumper error›Charging errorCharging error›Battery temperature too high›Battery temperature is high›Battery temperature is low›LiDAR is blocked›LiDAR malfunction›LiDAR is dirty›LiDAR temperature is high›LiDAR temperature is too high›Robot is lost›The robot is in the no-go zone›The robot is outside the map›Emergency stop is activated›Low battery›The robot is away from the map. Risk of being stolen›Failed to return to the charging station›Failed to dock in the charging station›Positioning failed›Insufficient space for turning in front of the station›Path obstructed›There is an issue with the front camera›Boundary detection error occurs during Auto-Mapping›Abnormal vibration›All 35 Dreame robot mower codes →

Keeps happening? Compare before you replace

Dreame A3 AWD 1000$1,400 · LiDAR AWD mower for quarter acre hilly yards, no RTK Check price on Amazon →

Dreame A3 AWD Pro 2500$1,700 · LiDAR and vision AWD mower, no RTK, for hilly 0.62 acre lawns Check price on Amazon →

Dreame A3 AWD 1000 vs Mammotion YUKA mini 2 1000HPoint by point

Questions owners ask

How do I stop my Dreame mower getting trapped in the same spot?

Dreame says to fill holes, pre-cut grass taller than 10 cm, and set any spot where it keeps getting stuck as a no-go zone in the app.