Dreame robot mower "The blade disc cannot move to the side": what it means and the fix
Works for Dreame A2 and A3 AWD series (A3 AWD 1000, A3 AWD Pro 2500 and 3500).
What it means: The blade disc cannot shift to the side. That sideways move is what EdgeMaster uses to cut close to edges.
Quick fix: Clean the cutting system and remove any debris or foreign objects.
Fix it in 2 steps
- Clean the cutting system and remove any debris or foreign objects.Done?
- If the error continues, turn off EdgeMaster in the app.Did it work?
Fixed when: The error clears. With EdgeMaster off, the mower cuts but leaves a wider strip at the edges.
Great, it is fixed. Bookmark this page in case it comes back.
Still showing The blade disc cannot move to the side?
The message keeps coming back after a restart. Contact Dreame after-sales service through support.dreametech.com, or the [email protected] address in the manual, with your serial number and a photo or video of the problem. Contact Dreame support. Dreame support →
Parts that fix this
Why it happens
- Debris or foreign objects in the cutting system
- Fault in the sideways movement
Other Dreame robot mower errors
The robot is not connected to the app›Robot lifted›Robot tilted›Robot trapped›Wheel error›Blade disc can't rotate›The blade disc fails to move up or down›Bumper error›Charging errorCharging error›Battery temperature too high›Battery temperature is high›Battery temperature is low›LiDAR is blocked›LiDAR malfunction›LiDAR is dirty›LiDAR temperature is high›LiDAR temperature is too high›Robot is lost›The robot is in the no-go zone›The robot is outside the map›Emergency stop is activated›Low battery›The robot is away from the map. Risk of being stolen›Failed to return to the charging station›Failed to dock in the charging station›Positioning failed›Insufficient space for turning in front of the station›Path obstructed›There is an issue with the front camera›Boundary detection error occurs during Auto-Mapping›Abnormal vibration›All 35 Dreame robot mower codes →