Dreame robot mower "Blade disc can't rotate": what it means and the fix
Works for Dreame A2 and A3 AWD series (A3 AWD 1000, A3 AWD Pro 2500 and 3500).
What it means: The blade disc cannot spin. Something is blocking it, or the cutting motor has a fault.
Quick fix: Clean the blade disc and try again.
Fix it in 4 steps
- Clean the blade disc and try again.Done?
- If the grass is taller than 10 cm, cut it with a push mower first.Done?
- If there is water under the blade disc, move the robot to a dry place and try again.Done?
- Restart the robot.Did it work?
Fixed when: The blade disc spins and the mower keeps cutting.
Great, it is fixed. Bookmark this page in case it comes back.
Still showing Blade disc can't rotate?
The message keeps coming back after a restart. Contact Dreame after-sales service through support.dreametech.com, or the [email protected] address in the manual, with your serial number and a photo or video of the problem. Contact Dreame support. Dreame support →
Parts that fix this
Why it happens
- Blade disc blocked by debris
- Grass taller than 10 cm
- Water under the blade disc
- Cutting motor fault
Other Dreame robot mower errors
The robot is not connected to the app›Robot lifted›Robot tilted›Robot trapped›Wheel error›The blade disc fails to move up or down›The blade disc cannot move to the side›Bumper error›Charging errorCharging error›Battery temperature too high›Battery temperature is high›Battery temperature is low›LiDAR is blocked›LiDAR malfunction›LiDAR is dirty›LiDAR temperature is high›LiDAR temperature is too high›Robot is lost›The robot is in the no-go zone›The robot is outside the map›Emergency stop is activated›Low battery›The robot is away from the map. Risk of being stolen›Failed to return to the charging station›Failed to dock in the charging station›Positioning failed›Insufficient space for turning in front of the station›Path obstructed›There is an issue with the front camera›Boundary detection error occurs during Auto-Mapping›Abnormal vibration›All 35 Dreame robot mower codes →